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Dragos Carbuneanu

Dragos Carbuneanu

Marketing Executive

Followers of Dragos Carbuneanu667 followers
location of Dragos CarbuneanuBucharest, Bucharest, Romania

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  • Timeline

  • About me

    Senior Customer Success Account Manager at Microsoft

  • Education

    • Student House of Culture "Grigore Preoteasa", Bucharest

      2009 - 2010
      Photography Photographer

      Activities and Societies: Art and commercial photography

    • KIKONES 2008 – SUMMER STUDY SESSION ON RULE OF LAW AND DEMOCRACY

      2008 - 2008
      RULE OF LAW AND DEMOCRACY

    • "Bogdan Petriceicu Hasdeu" National College, Buzau, Romania

      2003 - 2007
      SOCIAL SCIENCES

    • Scoala Nationala de Studii Politice si Administrative (SNSPA)

      2010 - 2012
      Master's degree Public Administration Valedictorian

    • Scoala Nationala de Studii Politice si Administrative (SNSPA)

      2007 - 2010
      Bachelor's Degree Public Administration Valedictorian

  • Experience

    • Eurodata Management

      Nov 2007 - Feb 2008
      Marketing Executive

    • Romtelecom

      Oct 2011 - Dec 2011
      Customer Support

    • Orange Romania

      Jan 2012 - Apr 2014

      Social Media, Back Office Activities Mobile Data Support

      • Problem Solving Executive

        Oct 2013 - Apr 2014

      • Mobile Data Executive

        Jan 2012 - Sept 2013

    • Oracle

      Apr 2014 - Jul 2019
      Customer Engagement Specialist

      The Customer Reference Center is the first line support for Sales Reference Requests at a Global level (all products, all industries, all countries). Activities include: success stories, press releases, speaking engagements, videos, advertising campaigns, site visits, reference calls, etc.I managed NA General Accounts from the following industries: High Technology, Automotive, Oil & Gas, Consumer Goods, Financial Services, Industrial Manufacturing, Public Sector, Healthcare, and Media & Entertainment. Show less

    • Microsoft

      Jul 2019 - now

      The Customer Success Account Manager is responsible for customer success by managing program deliveries and strong customer relationships. The main priority is the customers' successful adoption and productive use of Microsoft cloud technologies. Being front and center with customers, the Customer Success Account Manager supports their digital journey and empowers them to achieve more. FastTrack helps customers deploy Microsoft cloud solutions. The FastTrack Center Benefit for Microsoft 365 provides guidance for planning, deployment, and adoption including remote access to Microsoft engineering expertise, best practices, tools, and resources. FastTrack for Microsoft 365 helps organizations and their partners accelerate deployment and gain end-user adoption of Office 365, Enterprise Mobility + Security, and Windows 10.

      • Senior Customer Success Account Manager

        Mar 2024 - now

      • Customer Success Account Manager

        Apr 2021 - now

      • FastTrack Manager

        Jul 2019 - Apr 2021

  • Licenses & Certifications