Chris Wen

Experience

• 

  TLS International CO., Ltd.

  Oct 2011 - Apr 2012

  Sales Representative

  Managed lubricant customers in the US market and provided customer support.

• 

  Microtek International Inc.

  Jul 2013 - Nov 2017

  Account Manager

  Explored new distributors in the US and Southeast Asian markets. Managed existing quotes and purchase orders from customers and was responsible for handling after-sales service queries.Project Milestones and Key Contributions:1. Gel Scanner Solution with a US Biosciences company• Negotiated telegraphic transfer payment terms instead of net 60 days on the signed contract. • As the project lead of an ODM project, coordinated between external ODM partners, internal hardware/software engineers, manufacturing, quality, procurement, and logistics to define the technical requirements of products, evaluate NRE and product pricing solutions, draft agreements, and track product launch schedules.2. Responsible for booth preparation and exhibiting export products at the “Arab Health 2016” in Dubai. Organized product training, demonstrated new products and accomplished the highest revenue among all account managers. Show less

• 

  Wistron NeWeb Corporation (WNC)

  Nov 2017 - now

  Senior Product Manager

  Responsible for overseeing four series of automotive telematics products and collaborating with vendors, e.g., a major US satellite operator, a recognized European tier-2, and international automotive companies, to ensure timely supply of materials.Project Milestones and Key Contributions:1. Infotainment CPU Module• Played a key role in generating US$115 million revenue and shipping 2.9 million modules in 2021.• Coordinated production and engineering changes between customers and cross-functional teams in dual-production sites in Taiwan and China.• Completed automotive line expansion within three months and ensured on-time delivery.2. Satellite Radio Receiver• Supervised production line transfer from China to Taiwan and achieved continuous supply.• Devised accessory packages from RFQs and defined SOPs to fulfill delivery within two weeks.• Reviewed failure analysis results and led the sorting method to eliminate quality issues. 3. Network Access Device Module • Won praise and appreciation during a BMW audit.• Organized software for non-recurring engineering (NRE) cost evaluation, RD verification, DVT, and scheduled batch run. • Delivered new SMT line verification and obtained the customer’s approval on time.4. Bluetooth/WLAN Module• Planned a new printed circuit board (PCB) verification schedule to reduce losses caused by PCBs catching fire.• Selected automotive-grade alternative parts and avoided production line downtime and excess inventory.• Oversaw material supply issues and allocations between two production sites.Awarded the Best Product Manager in 2019 and 2021. Show less