Michael Bibko

Experience

• 

  Journey's End Refugee Services, Inc.

  Jun 2008 - Aug 2010

  Volunteer Teacher

  I worked with refugee children ages 3-15 who had just arrived in the U.S. to prepare them for school and daily life here. I helped to teach them English and other essential skills that they could use to succeed in class. We also supervised and held activities for them while their parents attended the adult classes.

• 

  University at Buffalo

  Aug 2008 - May 2011

  • Led a team of 5-10 members in administering all promotional activities for the football, basketball, and volleyball games, sought to guarantee a fun game-day experience for approx. 18,000 fans per week• Carried out promotions, giveaways, events, and sponsorships for over 25 clients• Created and executed our itinerary, delegated tasks, and met all deadlines while under pressure • Developed excellent conflict management and problem-solving skills dealing with customer queries

  • Promotions Team: Intern / Director

    Sept 2009 - May 2011

  • Post Office Customer Service/Clerk

    Aug 2008 - May 2011
• 

  Pi Sigma Epsilon

  Nov 2008 - Jan 2010

  Vice President of Public Relations

  Created and implemented several original community service projects. Was responsible for the content and distribution of our organization's newsletter and blog. Assisted with professional development activities. Member of the Executive Board.

• 

  Syracuse Mets Baseball Club

  Jun 2010 - Aug 2010

  Game Day Intern

  Helped to run several on and off-field promotions at home games. Assisted with various customer service functions. Worked to ensure a positive experience for an average of 12,000 fans per game.

• 

  Pi Sigma Epsilon

  Sept 2010 - Apr 2011

  Director of Social Media Marketing

  Created original content and edited/published our organization's blog on a weekly basis. Delegated tasks and reviewed our content output. Maintained our website and kept data regarding the traffic on our site.

• 

  Citi

  Jun 2011 - Aug 2014

  • Supervised the escalation and settlement of all aged equity and fixed income trades on the DTC 418 and 274 platforms, reducing the number of buy-ins, sell-outs, and account restrictions by 40%• Oversaw the incoming audit requests volume (300 per month) and created a 24-48 hour return policy• Revamped the outgoing QBS procedures, implemented more rigorous investigations for DKs, and ultimately eliminated over $5 billion worth of aged fails that were putting the firm at risk• Created and employed several process improvements that helped reduce costs such as the automation of multiple aged fail reports and KG5A list #8 to track and resolve reclaims more quickly• Cross-trained seven colleagues and learned every role in my department to become more versatile• Member of the Citi Green Team where I helped to raise over $10,000 through green initiatives• Won the Star Player Award in 2014 Show less • Enforced U.S. Reg T and SEC customer trading regulations, supported Compliance daily in mitigating risk to Citi by upholding and educating others about the changing legal policies and requirements• Promoted to an Associate Securities Processing Analyst 2 in January 2013, assuming the added responsibility of a second DTC (Depository Trust Company) or trading platform• Graduated from the Ops Analyst Program in June 2012, devised and presented a process improvement to senior management that increased our outgoing audit response rate by 15%• Won the Quality Excellence Award in 2012 Show less

  • Associate Securities Processing Analyst 2

    Jan 2013 - Aug 2014

  • Operations Analyst

    Jun 2011 - Jan 2013
• 

  Financial Services

  Sept 2014 - Mar 2015

  Experienced Financial Professional Looking for New Opportunities
• 

  Citi

  Mar 2015 - now

  • Adept at completing detailed investigations across several product lines including Equities, ETDs, Credit & Rates, and FX• Project Lead for multiple FX UAT releases on behalf of the EMEA region (drafting test scripts, conducting testing, running global calls, training compliance teams from other countries, etc.), developing strong relationships with Technology and other Compliance regions, and identifying/escalating any subsequent issues • Lead tester on an ongoing FX Analytics project, investigating alert samples and coordinating with the data science teams to improve the effectiveness of our surveillance• Chosen to present several demonstrations of our new FX Surveillance to various Citi executives and senior management that received very positive feedback across the site• Oversee a weekly FX Key Working Group call that is attended by all FX Compliance teams globally• Drafted, edited, and reviewed several BRDs, Deep Dive documents, and procedure manuals, conducting gap analysis and proposing enhancements to our coverage• Passed the first module of the Investment Operations Certificate (CISI) in October 2016• Conducted the FEMR Review on behalf of the Trade Surveillance department, finished ahead of schedule and received positive feedback from senior management Show less • Adept at completing detailed investigations across several product lines including Equities, ETDs, Credit & Rates, and FX• Drafted, edited, and reviewed several BRDs, Deep Dive documents, and procedure manuals, conducting gap analysis and proposing enhancements to our coverage• Passed the first module of the Investment Operations Certificate (CISI) in October 2016• Conducted the FEMR Review on behalf of the Trade Surveillance department, finished ahead of schedule and received positive feedback from senior management• Volunteered for and actively participated in several firm initiatives such as Voice of the Employee, Mentoring, Meet The Managers events, and Community DaysPromoted to Compliance Officer in December 2016 Show less

  • Vice President at Citi - Senior Trade Surveillance Manager

    Sept 2022 - now

  • Assistant Vice President

    Jan 2021 - Sept 2022

  • Compliance Officer (Trade Surveillance)

    Dec 2016 - Jan 2021

  • Trade Surveillance Analyst

    Mar 2015 - Dec 2016