Amber Thomas

Experience

• 

  Macy's

  Aug 2013 - Jan 2014

  Sign Lead

  Managed a team of 3-5 focusing on updating 90% of the Pricing signs in the store as promotions/sales/specials determined; with the time frame of having this completed before the store opened each day. Also helped other departments to organize, clean up areas, and running registers.

• 

  ForeverGreen International - FGXpress

  Jan 2014 - Nov 2015

  Supporting Finance, Commissions, and Member Support Departments.Processing refunds, replacements, RMA's, and fighting chargebacks. Collecting data for Sales transfers. I had the opportunity to work in Member Support and as a Team Lead helping manage a group of up to 23 coworkers. Supporting North America, International Markets and Data Entry Reps. Also focused on Team Building, Team Trainings, and taking the occasional Supervisor calls.

  • Data Entry

    Aug 2015 - Nov 2015

  • Member support Team Lead/ Supervisor

    Jan 2014 - Aug 2015
• 

  ForeverGreen International - FGXpress

  Oct 2017 - Aug 2021

  • Established inventory processes to improve consistency of the inventory management software with actual inventory supporting approximately 60 skus.• Trained operations department to use Microsoft Dynamics GP for inventory management for receiving, transferring, creating assembly orders, and other processes.• Built out a planning sheet to allow operations to view sales by week and market to facilitate purchase order planning supporting warehouses in more than 20 countries.• Developed bill of materials spreadsheet to report to finance the product cost of goods sold by item code. Show less

  • Human Resources Manager

    Mar 2020 - Aug 2021

  • IT Manager and Executive Assistant

    Feb 2019 - Aug 2021

  • Operations Special Project Manager

    Nov 2015 - Feb 2019

  • Purchasing and Inventory Specialist

    Oct 2017 - Oct 2018
• 

  Rain International

  Mar 2021 - Sept 2021

  Office Administrator

  • Implemented software system converting PCI data and compensation plan securely for more than 20,000 accounts.• Configured reports using Microsoft SQL and MySQL to support four departments.• Supported tickets and training for international markets focusing on Europe.

• 

  FortifyIT, LLC, Utah

  Sept 2021 - now

  Mad Computer Scientist Jedi Wizard

  • Sourcing and setting up computers to support onboarding for several companies.• Managing access and permissions to software and computers for more than 150 users.• Providing help desk support for all supported clients to maintain work capability.