Jasmine Jheng

Experience

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  859 Cram School

  Jan 2014 - Aug 2017

  English Tutor

  Taught pronunciation, vocabulary and grammar. Encouraged and cultivated high school students to have passion and motivation to learn English.Responsibilities:- Assisted lecturer in answering students’ questions and helped students figure out some difficult to comprehend topics. - Reinforced the contents of the curriculum, including English pronunciation using the Kenyon and Knott methodology for foundational grammar.

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  Best World Lifestyle Pte Ltd

  Mar 2016 - now

  - Professional Skin Consultant- Team Leader- International Career Planning

  • SD (Silver Director)

    Aug 2023 - now

  • BBM (Bronze Business Manager)

    Mar 2016 - Aug 2023
• 

  Victoria University of Wellington

  Jul 2018 - Jul 2019

  Title of Project: Customer-Centric Learning project for Victoria Business School- Designed processes to capture course information in either a workflow or through other functionalities on the existing data and software.- Defined current process requirements to create and formalise a role/responsibility to manage and implement a sustainable process.- Provided a detailed plan articulating the processes and features for Victoria Business School representative to implement.

  • Business Analyst Intern

    Mar 2019 - Jul 2019

  • Master Student

    Jul 2018 - Jun 2019
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  MarginFuel

  Jul 2018 - Sept 2018

  Business Analyst Student

  - Scoped issues using root-cause analysis.- Designed As-is and To-be BPMN models to illustrate processes.- Analysed stimulation results and proposed financial solution.

• 

  Oha Honey LP

  Oct 2018 - Dec 2018

  Enterprise Architect Student

  - Streamlined the relationship management process.- Structured enterprise architecture using the TOGAF ADM modelling framework.- Employed a steering committee that involved the enterprise architecture council, architecture review board and the project team to be responsible for implementation and governance of EAM within the organisation.

• 

  Rentwiz.

  Oct 2018 - Dec 2018

  Business Analyst Student

  - Analysed the needs of innovation assessment.- Designed initial solutions which included persona, user journey and user story.- Provided a business model and data sheet used to analyse potential opportunities.

• 

  New Zealand Chinese Association

  Feb 2020 - Jun 2022

  Business Analyst

  - Managed membership database tool and data entity relationship.- Leveraged data and analytics to build and deliver solutions.- Identified profitability growth opportunities and improved early detection of fraud. > Resulted in raising association awareness and member engagement.

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  Werk Agency

  Oct 2020 - May 2021

  Business Analyst

  - Support business operations through devising and documenting streamlined SOPs to translate business requirements into functional specifications. > Resulted in greater operational efficiencies, clearer communications and increased financial turnover.- Analyse technical issues, summarising, and presenting complex information in a way that can be easily understood by various internal and external audiences.- Manage Xero payroll system and daily financial support. Report monthly financial statement to directors and identify potential features / issues. Show less

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  Boyd Owen (New Zealand) Ltd, Oushanda Group

  Mar 2021 - Jun 2021

  Business Analyst / System Strategist

  - Identify and communicate with directors to formulate and produce requirements specification to create system and software solutions.- Streamline complex business systems, processes and tools by expert needs assessment. – Resulted in more effective project system tailored to business needs.- Manage stakeholder relationship and communications between New Zealand and China.

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  Fire and Emergency NZ

  Jul 2021 - now

  • Business System Analyst

    Nov 2022 - now

  • Business Solutions Analyst

    Oct 2021 - Nov 2022

  • Project Coordinator

    Jul 2021 - Oct 2021