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Exavia Gordon

Exavia Gordon

Desktop Support

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location of Exavia GordonCity of Cape Town, Western Cape, South Africa

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  • Timeline

  • About me

    Technical Specialist at BSOLVE

  • Education

    • IT Intellect

      2007 - 2007
      NCIT IT specializing in Systems Development

    • Gordon High School

      2001 - 2005
      Matric

  • Experience

    • Donaldson

      Mar 2008 - Jun 2008
      Desktop Support

      Support users with problems relating to hardware, network, user accounts, and software across 4 branches.Checked on backups on a daily basis.Setup new machines for new users according to company standard.

    • Bytes Technology Group

      Jul 2008 - Jun 2011
      Support Engineer

      Assisting users with problems relating to hardware, network, user accounts, and software.Airport contract duties include routine checks on hardware, WiFi AP’s, and handheld Scanners and also assisting withproblems relating to the software(UltraTrak) that we are supporting. Issuing out of A5 Paper and Toner when needed.

    • Datacentrix

      Jul 2011 - Jan 2013
      IS Technical Support

      Rendering IT desktop support to +- 400 users daily Supporting Data Connection for Data Modems. Setting up & Supporting LAN PrintersRe-imaging of hardware such as Laptops and Desktops. Ensuring Microsoft Security Patches are Successfully installed on hardware.OS support Microsoft XP Professional SP2, Windows 7, Windows Server 2008 R2.Application Support, MS Office 2003, 2007, 2010. Supporting all Internal Company Applications

    • BSOLVE

      Feb 2013 - now
      Technical Specialist

  • Licenses & Certifications