Joud Tabet

Experience

• 

  Canton Cafe

  May 2016 - Jan 2020

  Server Manager

  • Managed the staff and set the schedule and duties/Train new staff.• Described the menu to the customers and serve them the food.• Hold the responsible beverage certificate.

• 

  NEWCOMERS ASSOCIATION

  Jan 2018 - Jun 2023

  Interpreter

  • On-call only.• Interpreted English to Arabic and the opposite.• Handled client’s immigration papers/Help them to fill the papers and file them along with other legal documents/answer their questions and concerns.

• 

  Shared Services Canada | Services partagés Canada

  May 2023 - now

  • Responsible for the processing of Business Renewal requests, Drawdown Recovery Agreements, and Master Service Agreements; Successfully ensured accuracy in document preparation and attention to detail.• Effectively process financial adjustment requests, determine client payment requirements, and maintain financial accuracy.• Handle financial updates, Partial Billings and Deferrals in BITS; Ensure the accuracy and clarity of sensitive documents crucial to the unit and maintain a commitment to confidentiality and document integrity.• Complete billing change requests effectively within the project team, demonstrating strong interpersonal and communication skills with team members.• Collaborate seamlessly with Project Leads, Service Delivery Managers (SDMs), and Business Owners, and maintain teamwork and cross-functional collaboration for excellent service delivery.• Manage updates to projects in coordination with stakeholders; oversee comprehensive project updates and ensure client expectations are met.• Continuously Identify and leverage improvement opportunities, embrace changes within the team to align with organizational goals, and foster collaboration with colleagues to enhance teamwork. Show less

  • Business Planning and Client Support Directorate

    May 2020 - now

  • Team Supervisor

    May 2023 - Nov 2023