David Parker

Experience

• 

  Baytel Communications

  Jun 2012 - Aug 2012

  Summer Intern

  Helped install video, electrical, and telephone cablesInstalled phones and security systemsOrganized inventory in warehouse

• 

  Showbiz Cinemas

  Mar 2016 - Aug 2016

  Team Member

  • Managed opening and closing duties, including restocking items and maintaining stock levels• Maintained cleanliness of facilities and concession areas• Assisted with answering guest questions and concerns• Delivered exceptional, friendly, and fast service• Collaborated with team members to achieve a high level guest satisfaction• Directed customers to proper theater• Operated POS system including the proper handling of cash drawers and payment methods• Cross trained in all team member positions Show less

• 

  Hertz

  Dec 2016 - now

  Oversaw the creation of new MSS facility includingDeveloped new maintenance request portal for all off-airport branchesDeveloped process to ensure branch compliance within the maintenance request portalDeveloped and oversaw new payment processes to for vendors during economic downturnOversaw transition of employee work process from in-office to work-from-homeUsing Oracle, oversaw and approved employee purchasing Ensured pcard and T&E card expenses stayed up-to-date and within complianceHiring, training, and developing new employeesOversaw improvements to facility to meet MSS needsAnalyzed and reduced vehicle maintenance costs by 12%Developed employee schedules for all Maintenance Support locations to meet ticket demandEnsured employees stayed compliant with attendance proceduresDeveloped ticket creation forecast to reduce employee overtimeOversaw the addition of independent vendors into the MSS programCoordinated with HLE regions to ensure compliance with MSS programResolved and addressed customer, branch, and vendor concerns Show less

  • Manager Maintenance Support Services

    Jun 2019 - now

  • Branch Manager

    Aug 2018 - Jun 2019

  • Assistant Branch Manager

    Sept 2017 - Aug 2018

  • Manager Associate

    Jul 2017 - Sept 2017

  • Manager Trainee

    Dec 2016 - Jul 2017