Evtim Tasev

Experience

• 

  CMB Bulgaria

  Apr 2013 - Jul 2013

  Intern
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  GfK

  Apr 2014 - May 2016

  Data Processing Assistant with German
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  Xerox

  May 2016 - Dec 2017

  Financial control specialist with German and English (OTC Department)
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  Zürich Versicherungs-Gesellschaft AG

  Dec 2017 - Apr 2021

  Team Manager with German - OTC department

  *Managing a team and control of the achievement of the goals.*Review, agree and comment all transactions in operations.*Preparing reports and documents*Initiation and control of process improvements.*To create business relationship with the clients and to report performance of the team.*To evaluate the team members and their performance and to assist for their professional development.*Organizing and leading team meetings.*Reporting the current status of the project to the senior management. Show less

• 

  Hewlett Packard Enterprise

  May 2021 - now

  *Conduct review meetings with the customer.*Reporting of support activities (monthly Performance Report).*Corrective Action handling for operational and performance issues.*Prepare EMEA quarterly review meetings.*Coordinate cooperation work between FDC (Frankfurt) and London (UK).*Contact for Inventory List (True-Up).*Coordinate and cooperates in all management activities related to the customer.*Local HPE Delivery Management contact.*Responsible for quality and process management.*Complaint Management.*Ensure, coordinate, and increase quality and processes with team.*Preparation of proposals. Show less *Lead opportunity business reviews for new engagements in all DACH countries, ensure a balance between deal profitability and offer competitiveness.*Build the bridge between pursuit phase and delivery phase.*Facilitate pursuit to delivery handover meetings and provide confirmed protocols.*Support and initiate "learn-from-each-other" meetings with pursuit and delivery.*Build strong relationships and partner closely with DACH business management, Sales, Pursuit team, Deal Governance, Delivery teams and Solution operations.*Manage effective project implementation and delivery to ensure customer satisfaction.*Manage project activities to meet business goals.*Track and monitor project execution to make sure that the customer requirements are met.*Develop process improvements to meet customer needs.*Coordinate calls, meetings and communications between customers and project team throughout the project implementation phase.*Inform project status, schedule and key issues to customers and management on regular basis.*Perform negotiations on project activities with customer when required.*Make adjustments to the billing rates and estimations according to company’s policy. Show less

  • Release Train Engineer

    Apr 2024 - now

  • Account Service Delivery Manager

    Mar 2022 - now

  • Customer Project Manager / Scrum Master

    May 2021 - now