Uday Kumar

Experience

• 

  Infinite Computer Solutions

  Sept 2006 - Jul 2008

  Software Engineer
• 

  IBM india

  Jul 2008 - Jul 2014

  Technical Team Lead
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  Sonata Software

  Jul 2014 - Feb 2015

  Software Engineer
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  Genisys Group

  Jun 2015 - Feb 2019

  Tech Lead

  𝑲𝒆𝒚 𝑹𝒆𝒔𝒑𝒐𝒏𝒔𝒊𝒃𝒊𝒍𝒊𝒕𝒊𝒆𝒔 - ✔ Client Engagement and Solution Delivery: Engaged with clients to understand their business objectives, challenges, and requirements, providing expert consultation and strategic guidance to formulate tailored software solutions.✔ Technology Expertise and Innovation: Leveraged extensive technical expertise in Java, J2EE, Spring MVC, Hibernate, and other cutting-edge technologies to architect innovative solutions that address complex business problems and drive competitive advantage for clients.✔ Client Relationship Management and Stakeholder Engagement: Cultivated strong, trust-based relationships with clients, serving as a trusted advisor and advocate to understand their evolving needs, address concerns, and ensure satisfaction with delivered solutions. Show less

• 

  Avaamo

  Feb 2019 - now

  𝑲𝒆𝒚 𝑹𝒆𝒔𝒑𝒐𝒏𝒔𝒊𝒃𝒊𝒍𝒊𝒕𝒊𝒆𝒔 - ✔ Establishing and Nurturing Product Support and Operations Teams: Initiating and overseeing the formation of product support and operations teams, meticulously recruiting, training, and mentoring team members to ensure alignment with company objectives and standards.✔ Driving Continuous Improvement in Product Delivery: Playing a pivotal role in driving ongoing enhancements to product delivery processes, meticulously analyzing workflows and identifying bottlenecks to streamline operations and optimize efficiency.✔ Conducting Customer Security Testing and Obtaining Certifications: Engaging in customer security testing procedures and facilitating the acquisition of essential certifications such as ISO and SOC2 for the product, ensuring compliance with industry standards and bolstering client confidence in security measures.✔ Championing Innovation through Advanced AI Technologies: Leading efforts to integrate cutting-edge AI technologies into product development, exploring opportunities to leverage natural language processing (NLP), machine learning (ML), and conversational AI to enhance product functionality and user experience.✔ Fostering Collaborative Cross-Functional Relationships: Facilitating collaborative engagements across cross-functional teams, serving as a bridge between product management, engineering, marketing, sales, and customer support departments to facilitate effective communication, alignment, and coordination.✔ Leading the End-to-End Product Lifecycle: Assuming ownership of the end-to-end product lifecycle, from initial ideation and conceptualization through design, development, testing, and deployment, ensuring adherence to project timelines, quality standards, and budgetary constraints. Guiding and participating in the enhancement of product delivery processes across the entire lifecycle, from conception to deployment. Show less 𝑲𝒆𝒚 𝑹𝒆𝒔𝒑𝒐𝒏𝒔𝒊𝒃𝒊𝒍𝒊𝒕𝒊𝒆𝒔 - ✔ Providing Technical Leadership and Mentorship: Providing technical leadership and mentorship to a team of developers, architects, and engineers, fostering a culture of innovation, collaboration, and continuous learning.✔ Monitoring and Optimizing Product Performance: Implementing robust monitoring and analytics solutions to track product performance metrics, user engagement, and customer satisfaction levels, leveraging insights to identify opportunities for optimization, refinement, and feature iteration.✔ Cultivating Strong Stakeholder Relationships: Cultivating strong, mutually beneficial relationships with key stakeholders, including customers, partners, investors, and executive leadership, to drive alignment, foster trust, and secure buy-in for strategic initiatives, product enhancements, and roadmap priorities.✔ Continuously Improving Operational Efficiency: Implementing lean methodologies and best practices to continuously improve operational efficiency, agility, and scalability, identifying opportunities to automate repetitive tasks, streamline workflows, and eliminate waste. Show less

  • Architect

    Feb 2019 - now

  • Senior Conversational AI Engineer

    Feb 2019 - now