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Kelly Carson

Kelly Carson

Followers of Kelly Carson1000 followers
location of Kelly CarsonAuckland, Auckland, New Zealand

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  • Timeline

  • About me

    Principal Solution Engineer at Salesforce | Passionate about Energy and Utilities, Telecommunications, and all things Salesforce

  • Education

    • Wellington Institute of Technology

      2006 - 2009
      Bachelor of Information Technology Website Development

      Business AnalysisSystems AnalysisLogical Database DesignDatabase ManagementWebsite DevelopmentWeb MediaWebsite scripting foundationCommunication studiesAdvanced communicationProject ManagementIT MathematicsProgrammingOperating System FundamentalsSystems analysis and design

    • International Consortium for Agile

      2018 - 2018
      ICAgile Certified Professional

    • Software Education

      2013 - 2013
      Business Systems Analysis

    • Software Education

      2013 - 2013
      Effective Business Requirements

    • Speak NZ

      2015 - 2015
      Public Speaking and Presentation Training

    • Software Education

      2012 - 2012
      ISTQB Foundation

  • Experience

    • Fronde

      Jun 2007 - Jun 2015

      • Salesforce Functional Consultant

        Jan 2011 - Jun 2015

      • Test Analyst

        Jun 2007 - Dec 2011

    • Datacom

      Jun 2015 - Dec 2018

      Pre-sales Demonstrations to prospects and existing customers to increase product usage across the businessPre-sales documentation; SoW, RFPs, etcUpskilling wider team to better understand the Salesforce platform and its product suiteDiscovery sessions with existing and potential customers Supporting and enabling team to cross-sell, and up-sell to our existing customersManage multiple customer engagementsThought leader and trusted advisor for customers across the Salesforce teamBuild productive relationships internally and externally, fostering teamwork by keeping colleagues updated on activities Sell technical solutions to the customer with professionalism and enthusiasm Gather and document requirements and functional specifications to hand over to the project team to ensure smooth transition from Sale to Delivery Enable product team to remain fully utilisedMentor and upskill junior and intermediate members of the team Show less

      • Salesforce Team Lead

        Jun 2018 - Dec 2018

      • Senior Salesforce Functional Consultant

        Jun 2015 - Jun 2018

    • Salesforce

      Jan 2019 - now

      • Principal Solution Engineer

        Jul 2024 - now

      • Lead Solution Engineer

        Feb 2021 - Jul 2024

      • Senior Solution Engineer

        Jan 2019 - Feb 2021

  • Licenses & Certifications

    • ISTQB Foundation Certification

      ANZTB

    • Salesforce Platform App Builder (SU18)

      Salesforce
      Oct 2018

    • Salesforce Accredited Sales Professional (SP17)

      Salesforce
      Apr 2017

    • Salesforce Certified Service Cloud Consultant (WI19)

      Salesforce
      Feb 2019

    • Salesforce Certified Administrator (SP12)

      Salesforce
      Jan 2012

    • Salesforce Advanced Administrator (SU18)

      Salesforce
      Sept 2018

    • Salesforce Certified Sales Cloud Consultant (SU17)

      Salesforce
      Nov 2017