Dobromir Pavlov

Experience

• 

  Société Générale

  Jun 2008 - Sept 2008

  Intern

  ● Acquainting with the bank products● Working with inactive customers● Spreading advertising materials

• 

  Ryam Ventures LTD

  Aug 2010 - Sept 2011

  Day trader

  ▪ Trading with shares on NYSE▪ Preparing different strategies▪ Making preliminary research

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  Tiebreak Solutions

  Nov 2012 - Aug 2022

  Projects:● Copied all product functionalities to another platform ● Transferred the entire clients portfolios (Billing, CRM, Dealing, Compliance) between Brands ● Created GDPR procedure to hash/delete personal information● Integrated the platform with Zendesk chat system. Additional integration with WhatsApp, Facebook and Telegram channels● Localized the whole platform to Finnish and German● Created Email Correspondence functionality between agents and clients in the internal system (replacing entirely Outlook)● Added new communication channel (Web push notifications) in the internal automation systemsResponsibilities:● Improving the UX and UI of the Trading Platform (web and mobile), of the Automation and Email Marketing systems● Preparing documentation of new functionalities (using TFS, Confluence, Azure Devops, Jira)● Improving the performance, reliability and usability of the internal back office system● Importing and editing of the Localizations of the Platform● Working directly with software architects, developers, UX designers and QAs to provide best technical decision, using Scrum and Waterfall methodologies● Supervise the functional testing phase and commit to the validity of the results● Preparing DB tasks, gathering information from the internal DB systems (Microsoft SQL server and PostgreSQL) ● Participating in the company onboarding processTools and systems: TFS, Azure DevOps, Jira, Confluence, Figma, Swagger, Postman, Teams, Office 365, Balsamiq, Snaggit Show less

  • Product Manager

    Feb 2018 - Aug 2022

  • Technical and Global Desktop Support Manager

    Aug 2016 - Feb 2018

  • Technical Support Manager

    Jun 2015 - Aug 2016

  • Technical Support Team Leader

    Apr 2014 - Jun 2015

  • Technical Support with French

    Nov 2012 - Apr 2014
• 

  Sentiment

  Aug 2022 - Dec 2023

  Senior Product/Project Manager

  Projects:● Created a new product: Workflow Builder from scratch - low-code/no-code system for creating Automated flows● Integrated the product with the external client's CS system (for eBay as a Pilot client)● Integrated the product with external Authentication and Authorization systemsResponsibilities:● Represent the business needs and requirements to drive feature implementation and development through collaboration with internal and external stakeholders and delivery teams● Define the product vision and the associated roadmap● Drive roadmap execution through OKRs● Maintain a prioritized backlog based on business value ROI. Alignment with Product Strategy and resource capacity● Elicit requirements from stakeholders and document these in the form of Epics, user stories with appropriate acceptance criteria● Facilitate successful feature implementation by building and leveraging solid working relationships with business, stakeholders, including other Product Managers and cross-functional Agile team (using Scrum methodology)● Understand development team abilities and capacity to aid in resource planning● Understand value, complexity, and timelines to determine the right prioritization● Conduct ongoing market and competitive research to continuously assess the product's competitiveness and generate new ideas for product development● Write the Technical documentation and the User Guide of the product● Test the deployed features end-to-end. Systems used: Postman and SwaggerTools and systems: Jira, Confluence, Figma, Swagger, Postman, Discord, Slack Show less

• 

  Inplay Matrix

  Apr 2024 - now

  Sportsbook Product Manager

  Projects:● Applied an auto-close feature for games to improve automation and settlement time● Designed and implemented an automated pause mechanism to temporarily halt events in case of issues, enhancing risk management and operational reliability● Created a manual propositions feature, increasing flexibility for user-specific scenariosResponsibilities:● Own and define product roadmaps while managing performance metrics to align with business objectives● Conduct Market Research and Analysis in the sports betting domain and adjacent sectors to identify opportunities and trends● Engage with customers to understand pain points and needs, translating insights into actionable product proposals● Track and analyze key performance indicators (KPIs) to evaluate product success and identify areas for improvement● Utilize data-driven decision-making to prioritize features, refine strategies and enhance product performance based on customer behavior and market trends● Create detailed business requirements and mock-ups to articulate and drive product vision.● Manage a portfolio of projects through their complete lifecycle, from idea generation to successful launch, ensuring timely delivery● Coordinate with diverse teams, including UI design, application development, QA, trading operations, compliance, IT infrastructure, and sales across Asia and Europe● Developed and executed launch plans while conducting post-launch analyses to evaluate success and identify improvement areas.● Regularly report the progress and performance metrics to senior management, ensuring transparency and alignment with strategic goals Show less