O Shehu

Experience

• 

  First City Monument Bank Limited

  Feb 2014 - Mar 2018

  Snr. Collections & Recovery Officer

  ● Team Lead, Pre Npl 60-89dpd Buckets. NG Bank-wide: Salaried Loans/ Credit Cards/ Auto Loan/ Mortgage● Loan collection and recovery; Pre NPL & NPL management and control● Reporting and Data Analysis; Monitored risk accounts on a weekly, monthly, quarterly and annual basis.● Organization validation and categorization, engagement for Lending, portfolio resolution, Delisting and Relisting.● Client, Employer visitation and engagement for core delinquency engagement and resolution on Active and Writen-off Loans, All loan products Show less

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  Renmoney

  Mar 2018 - Feb 2021

  ● Strategize and Minimise the roll rate of potential non-performing loans through effective andefficient deployment of Collections strategies.● Manage and control collections within the Call Centre Environment with the aim of maximizingcollections effectiveness and efficiency.● Effectively and efficiently supervise and manage Collectors to contribute towards increasingthe recovery rate.● Manage and facilitate application (new or Upgrade) acceptability as it relates to the team'srequirement to drive performance and efficiency.● Team Training, development and Orientation Show less

  • Lead, Collections (Collections and Recovery Unit)

    Mar 2019 - Feb 2021

  • Associate, Collections Team Lead

    Mar 2018 - Feb 2021
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  Watu Credit

  Feb 2021 - now

  ● Managing Business Operations and general productivity in Nigeria (Asset management / Lending/debt management/recovery / Asset security)● Team and process development/management for efficiency drive.● General Business Productivity/Growth Management (Financing ops (Mobility & Connectivity assets) /Sales/Collections&Recovery) ● Overdue Portfolio Team management.● Collections, Recovery, Repossession Team management.● Team management, Training, Mentoring, Performance management. ● Managing Portfolio Quality in Nigeria, to drive efficiency on timely repayment and quality customer service on the overdue/due/ and general loan portfolio (Client engagement/Visitations)● QA management, Performance management, compensation structure development & Analysis.● Collections & Recoveries Team management.

  • Manager, NG Operations and Commercial

    Jul 2022 - now

  • Portfolio Quality, Asset Finance: Loan collection and recovery Manager

    Aug 2021 - now

  • Snr. Supervisor, Portfolio Quality (Collections) in Nigeria.

    Feb 2021 - now