Jacob Rayner

Experience

• 

  Red Robin

  May 2019 - Aug 2019

  Manager in training

  • Completed a comprehensive program of 350 cumulative hours learning and collaborating with the general manager• Learned the company’s core values, health, and safety practices• Reviewed forecasting and labor cost reports, gaining an understanding of the company’s food cost goals• Assisted in customer service inquiries, responding immediately with enthusiasm and professionalism

• 

  Red Robin - Lehigh Valley Restaurant Group

  Dec 2019 - Jul 2021

  Restaurant Manager

  • Performed all positions within the restaurant while the general manager mentored proper execution in all stations for employees• Oversaw daily shifts with versatility in both the front and the back of the house• Maintained company standards of fast-paced quality service and positive guest and staff interactions • Fulfilled large catering orders regularly• Created weekly schedules for all staff• Managed and coached a team of twenty staff daily• Counted dry stock inventory, maintaining a 3% budget of total weekly restaurant sales Show less

• 

  Nudy's Cafe

  Nov 2021 - Sept 2024

  • Oversaw, understood, and enforced daily operations according to company policies, procedures, and guidelines• Created a positive work environment for staff by emphasizing a teamwork-driven culture• Managed kitchen inventory and submitted food supplier orders twice weekly• Hired and trained 25 staff members who reported to me directly• Ensured all local and federal health standards were in compliance• Supervised cash management and guaranteed accountability for all cash-handling procedures Show less

  • Regional Manager

    Aug 2023 - Sept 2024

  • General Manager

    Nov 2021 - Sept 2024