
SUNMI K.
Human Resources Executive

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About me
Key account management
Education

London Teacher Training College
2011 - 2011Diploma Education A+Completed the specialist Certificates in TESOL and TYLT

Gonzaga University
2007 - 2008Psychology and English LiteratureExchange StudentAttended Psycology and English ClassesParticipated in School activities (Culture & language exchange activity)
Experience

SaraminHR
Jun 2011 - Feb 2012Human Resources Executive
Seo Middle Government School
Mar 2012 - Apr 2014English Teacher
Accenture
Jun 2015 - Dec 2016- Supported Independent Software Vendors(ISV) who build apps on Microsoft Azure.- Helped to construct tweets, press release, mini case study, datasheets and success stories to promote and grow Independent Software Vendors(ISV)solutions through digital marketing and social media to help generate demand for successful apps.- Worked with Independent Software Vendors(ISV)to create a plan that makes the most of the Cloud OS App Launch Resources based upon their marketing objectives.- Helped Independent Software Vendors(ISV) promote and grow their applications,while giving them information to help expand their cloud capabilities. Show less - Responsible for Enterprise customer acquisition and account growth for Microsoft Azure utilizing technical knowledge of PaaS, IaaS and additional Microsoft technologies. - Chief responsibilities include identifying and developing relationships with decision makers and technical influencers to drive customer success and increase adoption and growth of the Azure platform across Enterprise and high-potential accounts.- Analyzed key metrics for the team’s workload on Dynamics CRM to set daily target to achieve successfully.- Generated $ 600k into the pipeline for the last seven month Show less
Go-To-Market Services Specialist
May 2016 - Dec 2016Microsoft Azure Mentor Program - Account Manager
Feb 2016 - Dec 2016Senior Inside Opportunity Manager
Jun 2015 - Dec 2016

IBM
Jan 2017 - Feb 2023- Responsible for a wide range of business development, sales planning, account management, lead generation, performance analysis, solutioning, designing the proposal, sales reporting and customer services by covering assigned sales territories for enterprise clients in APAC - Acted as a focal point to maintain relationship with 12 -15 regional key enterprise accounts in Korea and APAC and communicate with clients to handle and implementation of all rounds of post sales activities based on the signed contract terms/conditions.- Organized quarterly / ad-hoc business review meetings with clients to address their usage, explore new opportunities, and discuss future business plan, e.g., timeline, service amendment needs, business status, contact point details, and follow-up dates. - Analyzed key indicators of sales performance data (Usage review, expansion, revenue forecast, sales play) to optimize sales approach and target key account development; conducted sales reporting to drive business insights and intelligence. Show less - Primarily responsible for sales from new & existing customers.- Understand each customer's unique business and technological challenges and introduce the most suitable products offered in IBM Cloud. - Day to day activities include selling and proposing new IaaS and PaaS solution as well as resolving customer sales, support and accounting issues. - Develop leads by reaching out to potential customers and build a good relationship in collaboration with IBM internal teams (Technical team, Accounting team and over 60 Data Centers ) and IBM Korea field sales team. - Prepare sales quotes, negotiate orders and process sales orders.- Maintain relationships with customers and help their general projects accomplished without any issues throughout proposal, generating quotes, ordering and troubleshooting . - Ensure timely follow up on every sales opportunities using Salesforce CRM and internal CRM system with the aim of bringing in sales revenue.- Constantly achieved more than 762% of monthly sales targets (Ranked in top 3 globally )for the past 12 months. Show less
Customer Success Manager Architect
Apr 2020 - Feb 2023Digital Account Sales
Jan 2017 - Apr 2020

Discover Financial Services
Feb 2023 - nowLead Account Executive
Licenses & Certifications

English Teacher License Certificate
Ministry of Education of KoreaFeb 2012
Consultant Teacher License Certificate
Ministry of Education of KoreaJan 2012
Diploma in Teaching English to speakers of other languages (A+ distinction)
LONDON TEACHER TRAINING COLLEGEMay 2011
Diploma in Teaching Young Leaners (A distinction)
LONDON TEACHER TRAINING COLLEGEMay 2011- View certificate

Container & Kubernetes Essentials with IBM Cloud
IBMNov 2018 - View certificate

Cloud Core
IBMAug 2020 
Security Awareness Essentials Challenge
SoftLayer, an IBM CompanyOct 2018- View certificate

IBM Certified Solution Advisor - IBM Cloud Foundations V2
IBMOct 2020 - View certificate

IBM Cloud Essentials
IBMNov 2018 - View certificate

Build Chatbots with Watson Conversation
IBMDec 2018
Volunteer Experience
Professional Counselor
Issued by Duksung Middle School on May 2009
Associated with SUNMI K.Translator and Administrator
Issued by 8th World Wind Energy Conference and Exhibition on Jan 2010
Associated with SUNMI K.
Languages
- koKorean
- enEnglish
- 한국한국어
- 영어영어
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