Charles Armand

Experience

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  The Children's Village

  Jul 1986 - Jun 1989

  Residential Supervisor

  • Provided leadership for all direct care staff • Coordinated employee participation in interagency trainings• Assisted in developing yearly budget• Maintained and oversee the training data in the HRIS system in conjunction with the HR Department• Coordinated and monitored work schedules for program services and staff

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  Armand Corporation

  Jun 1989 - Oct 1997

  Operations Manager

  • Participated in weekly project planning meetings• Negotiated and executed project change orders • Worked closely with field supervisors to arrange site inspections • Worked with local and state agencies to secured permits for construction projects• Procured necessary equipment and supplies for job sites• Collaborated with accountant to reconcile monthly and yearly closings

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  Edwin Gould Academy

  Oct 1997 - Aug 2004

  Residential Program Manager

  • Trained direct care staff on clients Individualized Treatment Plan • Assisted creating and implementing system wide policies and procedures• Conducted performance appraisals, resolved issues, and plan for on-going professional development for direct reports• Assisted in creating departmental annual budget • Submitted quarterly written reports to agency director outlining operational status, progress, and concerns.

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  Sandy Pines Hospital

  Aug 2004 - May 2006

  Case Manager

  • Facilitated individual and group therapeutic treatment meetings• Developed intervention plans to maintain positive open and respectful communication with clients, families and other involved persons• Built rapport with clients and assisted them in setting realistic goals• Conducted intake screening and assessment of crisis patients

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  Miami Bridge Youth & Family Services, Inc.

  May 2006 - Jul 2009

  Manager Of Residential Services

  • Participated in Performance Improvement activities and committees.• Collaborated with Board Members on year round fund raising events• Participated in annual strategic planning meetings• Assisted with grant applications and contract negotiations.• Wrote and maintains policies and procedures to comply with Agency & State guidelines.

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  The Keyes Company

  Jul 2009 - Jan 2011

  Real Estate Agent

  • Assisted clients in the rental, sale, and purchase of real estate• Wrote up buying or selling contracts and helping clients navigate financial resources• Identified new listings and negotiate buying or asking prices on behalf of their clients• Evaluated client’s financial and research properties within their buying power

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  CENTRO CAMPESINO FARMWORKERS CENTER, INC

  Jan 2011 - Apr 2013

  Housing Counselor

  • Provided foreclosure intervention and homebuyer counseling to clients• Evaluated clients financial situation, developed budget and explored possible solutions• Counseled client to resolve credit and budget problems• Maintained client records in accordance to National Industry Standards and HUD guidelines

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  Carrfour Supportive Housing

  Jun 2013 - Jun 2015

  Case Manager

  • Participated in interdisciplinary team meetings to ensure optimum patient care• Cultivated positive relationships with community partners to promote effective coordination of resources • Prepared and submit documents relating to affordable housing agencies and rent assistance programs• Accurately documented clients care & routinely updated records in compliance with Medicare guidelines

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  Baptist Health South Florida

  May 2015 - now

  Program Coordinator

  • Oversee vendor relationships to ensure consistently high quality service• Collaborate with subject matter experts to determine training needs• Oversee role out of Resuscitation and Quality Improvement (RQI) program across the system• Serve as point of escalation for support issues, which may include interaction with LMS vendor and other vendor support services.• Order and maintaining inventory of lab supplies, equipment• Operate simulation mannequins during simulation scenarios to ensure experiences meet course objectives Show less