Elisa Madigan

Experience

• 

  Carrollton-Farmers Branch ISD

  Jan 2005 - Jan 2007

  ITS
• 

  Promethean

  Nov 2007 - Jul 2018

  Provided Subject Matter Expert direction for internal training media and resources which involved developing internal process for video production and assigned project tasks to internal team resulting in in-house production of 100 ‘help’ videos thus eliminating the use of external third-party outsourcing. Used PowerPoint and free or low cost software for video production further reducing overall cost to the company. In addition to managing the production of learning resources, also served as a lead on complex documentation projects. Show less ClassFlow Documentation SpecialistPromethean• Produced documentation contributing to the overall success of the product• Worked with internal teams to obtain an in-depth understanding of product and documentation requirements• Reviewed documentation for quality and consistency across all materials• Produced and maintained presentations that conveyed information in a clear and concise manner• Collaborated with development team as needed to ensure documentation was current • Coordinated the translation of documentation materials through frequent communication with translation company, product development team, and user engagement team Show less

  • Learning Documentation Manager

    Jul 2016 - Jul 2018

  • User Engagement Specialist

    Nov 2015 - Jul 2016

  • Education Consultant (TX, OK, AR, NE, MO)

    Oct 2013 - Nov 2015

  • Training and Learning Consultant (Mexico)

    Sept 2011 - Oct 2013

  • Instructional Technology Trainer

    Nov 2007 - Sept 2011
• 

  Driverse

  May 2021 - now

  • Customer Experience Supervisor

    Apr 2022 - now

  • Training Development Specialist

    May 2021 - May 2022