Roshan Gopalasamy

Experience

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  Shoppers Drug Mart

  Jan 2018 - Jun 2018

  Pharmacy Assistant

  My time at Shoppers Drug Mart has solidified my views on leadership and time management. Time management is the foundation of being a pharmacy assistant, since customer satisfaction, utilizing computer databases, as well prescription analysis; are all equally important. These skills have been translated onto self-driven projects and group work; as succeeding as a team, is the ultimate goal.

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  HiTechBay Inc

  Sept 2021 - Feb 2022

  Laptop Technician

  As a Laptop Technician, I specialized in diagnosing and repairing system hardware and software issues with a high success rate. I optimized inventory management processes to streamline operations and reduce repair downtime. Additionally, I played a key role in assembling PCs, performing intricate motherboard diagnostics, and installing cutting-edge software and hardware for pre-release computing systems.

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  BVGlazing Systems

  Feb 2022 - Aug 2022

  Breakdown Technician

  In this role, I contributed to large-scale projects by designing and refining elevation plans using AutoCAD, ensuring precision and adherence to technical standards. I collaborated with project managers to address and resolve discrepancies in DWG models, streamlining workflows and reducing project timelines. My work also supported global expansion efforts by integrating international city plans, driving operational efficiency and client satisfaction.

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  Atlas Packaging Inc.

  May 2023 - Aug 2023

  Business and Data Analyst

  As a Business and Data Analyst, I leveraged SAP tools and AS400 systems to streamline operations and improve data management processes. I conducted comprehensive data analysis using SQL and Excel to uncover actionable insights that enhanced business efficiency. By developing and implementing Tableau dashboards, I provided leadership with real-time analytics for informed decision-making. Additionally, I automated data validation processes, improving workflow efficiency and reporting accuracy. My role required cross-functional collaboration, ensuring alignment between data insights and organizational strategies. Show less