Sabine DETHIER

Sabine DETHIER

Germanic Languages & Economic Science Teacher

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location of Sabine DETHIERLiège, Walloon Region, Belgium

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  • Timeline

  • About me

    CRM Community Manager (SalesForce) - Commercial Excellence

  • Education

    • ISTI Brussels

      1981 - 1982
      Langue anglaise et espagnole
    • Athénée Royal de Herstal

      1975 - 1981
    • Haute Ecole Charlemagne

      1982 - 1984
      Bachelor's degree Germanic Languages & Economic Science Teacher
  • Experience

    • Educational Institution

      Jan 1984 - Jan 1986
      Germanic Languages & Economic Science Teacher
    • AXA

      Jul 1986 - Jun 1989
      Administrative Assistant
    • Imerys Minéraux SA

      Jul 1989 - now

      Acting as key interface between users, the CRM Team, the Commercial Excellence team and the BA Management. I ensure the adoption of Salesforce in the different teams, contribute to the evolution of the tool and is fully associated with the improvement of the design (processes and tool).* Adoption & Change Management: drive efficient usage of Salesforce in the business teams* Tool evolution and Business Process: be the expert on business usage of the tool and the business process* Business Value & KPI’s – Control Data BI: Monitor business value & ensure data accuracy* Administration : smoothen the daily usage of the CRM Show less

      • Spécialiste CRM

        Sept 2020 - now
      • Business Analyst

        Apr 2018 - Sept 2020
      • Export & Internal Sales Manager

        Nov 2007 - Oct 2018
      • Sales Assistant

        Jul 1989 - Oct 2007
  • Licenses & Certifications

    • Agregation for Insurances