Jonathan Sandoval

Experience

• 

  Universidad EAFIT

  Feb 2017 - Dec 2018

  The project focused on the development of Electromechanical Products with movement Development of tensile-structure systems for wind turbine bladesInvestigation into the factors to be considered in terms of materials and stress.A 1-in-10 scale adjustble test platform of a wind turbine blade was created to test different types of tensile structures. Counseling for students focused on control of electronic products.

  • Electronics and control monitor in Project 7 - Product Design Engineering (EAFIT)

    Jul 2018 - Dec 2018

  • GRID Investigative Monitor - Wind Energy

    Jul 2017 - Jun 2018

  • Monitor of materials in the design - Product Design Engineer

    Feb 2017 - Jun 2017
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  AIESEC

  Aug 2017 - Apr 2022

  Responsible for the communications media and newsletter 2019.General Instagram design and committee page 2020Digital Experience Manager in internal events.Organizing Committee Director internal events

  • Engagement and Finance Team Member - People Management - Local Comitee EAFIT

    Jan 2021 - Apr 2022

  • International Relationship Manager - Outgoing Global Talent - Local Comitee EAFIT

    Mar 2020 - Jan 2021

  • Internal Comunication Manager - Local Comitee EAFIT

    Aug 2017 - Mar 2020
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  Genius Sports

  Jun 2018 - now

  Development, support, and continuous improvement of Video Streaming Pipeline. Outstanding ability to collaborate with development and support teams to optimize processes and tools. Passionate about innovation and efficient problem-solving in live video streaming environments.Development and maintenance of tools for the support team, such as Python runbooks in JupyterHub and monitoring dashboards in Grafana with Kotlin.Configuration of alerts for proactive detection of issues in the video pipeline.Real-time assistance to resolve problems and address live incidents with the video pipeline.Exhaustive documentation of products and procedures to facilitate knowledge transfer and improve operational efficiency.Collaboration with development teams to implement enhancements and new features.Testing of new functionalities and tools, as well as continuous improvement of existing ones.Study sessions and documentation to transfer knowledge to the team.Cooperating with different support teams to ensure high-level support during NFL fixturesMetrics monitoringSystems evaluation, Failure diagnosis, Disaster recoveryFollow-up with engineering, operations, and account management groupsSelf-starter based on provided written documentation and training Show less Setting up the best possible configurations per video provider for streaming solution.Create most efficient templates to reduce the amount of manual monitoring steps for Support team.Manage API calls to retrieve needed information for video streaming related data such as fixtures, schedule, Ingress.Report, follow up and knowledge sharing on system issues.Close communication with team mates: prepare live demos, trainings for them on new issue or work around findings, new developments and processes.Constant feedback and communication with 3rd party video providers, to maintain 100% delivery of streams.Close communication with development team on updates, new developments, critical issues and delivery of developments.Partnership with the team responsible for bookmakers Integration in order to seamlessly support the Integration process from the video streaming perspective. Show less Monitor all implementation requests and ensure the effective testing and provision of information to clients to ensure timely delivery of relevant products and services.To develop and maintain Implementation timelines as appropriate and collaborate with key stakeholders to ensure the timely delivery of customized products and services to clients.To build and enhance positive working relationships with clients and internal stakeholders alike and to effectively manage expectations as appropriate.Assist in the customization of client installation guides and other Genius Live product implementation materialSetting up the best possible configurations per provider when managing both 3rd party integrations and Genius Live streaming solution.Knowledge in the API concept, capable of getting and pushing relevant Information using API documentationPartnership with the team responsible for bookmakers Integration in order to seamlessly support the Integration process from the video streaming perspectiveExperience in the implementation of new customer products, including user training and implementationGood project management skills, with demonstrated ability to effectively manage multiple on-going assignments, Ability to use Freshdesk/Atlassian suite of products, JIRA, ConfluenceGreat verbal and written communication skills, excellent problem solving and prioritizing skills and organizing capacity and time management skills Show less

  • Operational Engineer Streaming Specialist

    Oct 2023 - now

  • Streaming Onboarding Product Specialist

    Sept 2022 - Oct 2023

  • Streaming Support & Customer Onboarding Officer

    Sept 2021 - Sept 2022

  • Live Feed Analyst

    Jun 2018 - Sept 2021
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  ECOLUZ S.A.S

  Jan 2019 - Jun 2019

  I+D Intership

  Development of new concepts in luminaires and standardization of the already created ones

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  Universidad EAFIT

  Jul 2019 - Dec 2019

  Investigative Monitor GRID (EAFIT) - Solar Energy

  Investigative Support in CPV (Concentrator Photovoltaics) Systems.Research of articles on the subject of CPV and BICPV

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  Agência liveSEO

  Mar 2021 - May 2021

  Graphic Designer

  Through Keyword Research and Relevant Content Production, to make your E-commerce or Blog reach the top positions in Search Engines, such as Google, and offering excellent quality results to customers eager for your product or serviceDevelopment of customized graphic pieces for clients Editing and optimization of images for the web

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  Wheelo

  Mar 2024 - Aug 2024

  Product Strategist and Mobile App Developer

  As a member of an innovative startup team, I play a dual role within both the product and technology teams, bringing strategic expertise and technical skills to mobile app development using the Flutter framework.I closely collaborate with the product team to develop and execute effective strategies that drive the success of the startup's mobile application.I provide strategic guidance and detailed analysis to identify opportunities for enhancing user experience and application functionality.I develop and maintain key features of the application using Flutter, ensuring a smooth and consistent user experience across all compatible mobile platforms.I work closely with UX/UI designers to translate design requirements into interactive and visually appealing user interface components, leveraging Flutter's capabilities to create modern and engaging mobile experiences. Show less