Marton Miklos

Experience

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  DMSone

  Dec 2008 - Jun 2010

  Sales Representative

  The main responsibilities and activities included:-Building and maintaining excellent relationships with potential clients and optimize sales opportunities- Demonstrating excellent interpersonal skills with an ability to create and maintain a great impression, based on competence and credibility- Analyzing, interpreting and understanding clients' needs and addressing to them accordingly.Specific job activities included:- Presenting the company created document management software solutions to clients from public and commercial sector- Generating different reports regarding the weekly/monthly sales activities- Callback of customers after the first visit, always striving to achieve a Win-Win situation and to close the deal- Being the first employee in a new country, in my first months I had administrative duties also: translating the company's webpage from Hungarian to Romanian, purchasing phone and internet subscriptions, managing different bills and invoices. Show less

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  Stream Global Services

  Sept 2010 - Dec 2013

  The main activities and responsibilities included:- Establishing a positive professional relationship with the customers- Analyzing the true nature of the call and define the customer's questions- Validating customer and product entitlement- Delivering efficient and effective customer service at all times- Maintaining customer satisfaction of a high level of Business, Product and Organization knowledgeSpecific project activities included:- Licensing consultancy towards consumer and commercial clients for Microsoft products and services: Windows, Office, Windows Server, SQL Server, Cloud Services.- Offering basic support for Microsoft Partners- Microsoft Store support: order, licensing, post-sales escalations- Creating Commercial Technical Support cases- Microsoft Product Activation Show less The main activities and responsibilities included:- Establishing a positive professional relationship with the customers- Analyzing the true nature of the call and define the customer's questions- Validating customer and product entitlement- Delivering efficient and effective customer service at all times- Maintaining customer satisfaction of a high level of Business, Product and Organization knowledgeSpecific project activities included:- Presales consultancy for following Sony product lines: TV, Home Cinema, Cameras and Camcorders, VAIO laptops, Audio and Car Entertainment devices.- Technical consultancy: optimal connection of different electronic devices, transferring audio-video material to PC/laptop, calibrating products for achieving perfect user experience.-Escalations regarding in- and out of warranty Service cases Show less

  • Customer Expert and Licensing Specialist for Microsoft

    Aug 2012 - Dec 2013

  • Customer Expert and Technical Consultant for Sony

    Sept 2010 - Jul 2012
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  FXCM

  Apr 2014 - Aug 2015

  FX and CFD Sales Associate

  Main responsibilities:- Drive sales for FXCM's retail products and services in Hungary and Romania- Build and maintain relationships with prospective and existing FXCM clients- Communicate the benefits of FXCM, the company's trading platform and the FX markets to prospective clients- Execute an organized, efficient and structured sales process both on the phone and face to face at trading expos and seminars- Liaise with marketing managers to translate English content into Hungarian and Romanian- Identify and report back opportunities of further growth specific to the region. Show less

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  EMIS Insights

  Sept 2015 - Dec 2019

  Content Acquisition Manager - CEE Region

  Main responsibilities:- Developing and documenting a content acquisition strategy for the CEE countries- Maintaining current relations with data providers, supervising payments to them and assuring contract terms are observed during the contractual term- Maintaining a profitable service content and managing approved budgets for content acquisitions- Reviewing quarterly the publication usage for identifying low usage / high-cost content and replace it where needed- Maintaining regular contact with the Sales and Customer Service departments to enable a complete understanding of clients' needs- Assuring a good communication with other product departments: Editorial, Company Database and Data Processing. Show less

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  ISI Emerging Markets Group

  May 2018 - Dec 2019

  Content Acquisition and Licensing Manager

  - The Group comprises two main brands: EMIS and CEIC- In addition to my duties under EMIS, I am responsible for executing the content acquisition strategies for CEIC, covering the following regions: CEE, Balkans, Southern Europe- Further responsibilities: monitoring consistently the KPI levels, managing the allocated budget forcontent acquisitions, ensuring that the licensing terms of the partnerships are compliant with bothinternal processes and external regulatory requirements.

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  Milestone Systems

  Dec 2019 - Sept 2024

  Channel Business Manager, CEE

  Main responsibilities:- Sales of Milestone products via a two-tier channel- Building, driving and deepening the relationships with key system integrators, consultants and selected end users- Building and acting upon business plans with managed partners- Introducing and connecting Milestone solution partners to the channel- Managing, developing and expanding territory reseller partner base- Representing the company products and solutions at events, seminars and exhibitions- Ensuring forecast accuracy, working with BI tools- Ensuring records in the CRM system are updated Show less

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  Bosch Security and Safety Systems

  Sept 2024 - Aug 2025

  Sales District Manager, Video Systems, Romania and Bulgaria
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  KEENFINITY Group

  Jul 2025 - now

  Sales District Manager, Video Systems, Romania and Bulgaria