Olaide Jimoh

Experience

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  Standard Chartered Bank

  Nov 2006 - Jul 2007

  DIRECT SALES REPRESENTATIVE

  • Customers relationship management ( cheques confirmation, financial adviser to customers, providing solutions to customers business financial needs.• Acquiring new customers to the bank by means of aggressive sales and marketing of the bank’s products• Ensure to remain alert to the risk of money laundry and assist in the bank’s efforts in combating it by adhering to the key principles in relation to identifying my customer

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  MTN

  Oct 2007 - Jan 2019

  Customer Service Representative

  • Enlighten and educate customers on new products and initiatives within the company• Educate customer on use of products and services • Provide information regarding account or product enquiries • Follow through on customer queries ensuring prompt resolution and feedback • Escalate and route customer issues to the relevant process operators • Perform necessary system transactions related to customer request • Use organization and time management tools to track cases and meet turn-around-times and other required metrics Show less

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  MUVE Logistics

  Feb 2018 - Feb 2021

  Manager of Customer Service