Doug Coon

Doug Coon

Apple Campus Rep

Followers of Doug Coon662 followers
location of Doug CoonThousand Oaks, California, United States

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  • Timeline

  • About me

    Sr. Product Manager - Service Cloud

  • Education

    • California Lutheran University

      2010 - 2012
      MS Information Systems and Technology
    • California Lutheran University

      2005 - 2009
      BS Business Administraton
  • Experience

    • Volt Technical Resources

      May 2006 - May 2008
      Apple Campus Rep

      • Marketed Apple products to university students and staff by hosting events• Increased sales of Apple products on campus by 15% in one year• Developed and implemented marketing strategies to promote products• Supported IT department by assisting in placing large orders

    • DC Consulting

      Jan 2008 - Jan 2011
      Owner
    • California Lutheran University

      Aug 2009 - Feb 2015
      Computer Systems Specialist III and Network Administrator

      • Monitoring and Maintenance of university network supporting 5000 users• Develop custom software and network documentation for the university• Support end users desk side as well as remotely • Design and implementation of new processes and systems

    • Amgen

      Feb 2015 - now

      Technically focused BA supporting brands in the United States via innovation and efficiency. CRM Service Owner Lead split shore support team Veeva Certified Administrator Sampling program stand up and support Multi-channel Marketing supportProduct launchAgile and Scrum Methodology

      • Senior Manager - Global Digital Technology Innovation

        Nov 2021 - now
      • Specialist IS Business System Analyst

        Mar 2018 - now
      • Sr Associate IS Business Systems Analyst

        Mar 2016 - Mar 2018
      • Associate IS

        Feb 2015 - Mar 2016
  • Licenses & Certifications

    • Certified Scrum Product Owner (CSPO)

      Scrum Alliance
      Jul 2020
      View certificate certificate
    • Administrator

      Veeva Systems
      Nov 2017
    • Salesforce Certified Administrator (SCA)

      Salesforce
      Aug 2019
    • Certified SAFe® 5 Product Owner/Product Manager

      Scaled Agile, Inc.
      Mar 2023
      View certificate certificate