Experience

• 

  Pn- ship building dockyard

  Jan 2007 - Oct 2013

  Workshop incharge

  • Liaison with Manager, Mechanical Team and others as required for the proper scheduling of repairs and maintenance work. • Complete daily Technician's reports, equipment maintenance reports, preventative maintenance reports and distribute them as required.• Performing and checking the programming of different MTU devices (PIM, PPS, PIU, MDEC, MCU etc.) via comparison of CRC checksum files.• Configuration (Set Node Number, Baud Rate, MAC & IP Addresses) of PIM’s, PPS, MCU, Ethernet Switches, LOP’s and Displays.• Configuration and installation of different automation suits such as: MCS-5 Type- 2, MCS-5 Type-1, ECS Uni, ECS 183  Remote Control System (RCS-5) Engine Telegraph System (MTS-5) Fire Alarm System Electrical Power System Nuclear, Biological, & Chemical Defense (NBCD) عرض أقل

• 

  Sysco - mtu pakistan

  Nov 2013 - Apr 2018

  • Maintained professional relationships with OEMs such as MTU, Rolls Royce, Mercedes Benz, Schottle, Raytheon, Plath, VM Motori & clients in Pakistan and Afghanistan.• Explore the potential business avenues for technical services and spare parts, developing new accounts and meeting pre-set revenue targets.• Plan to use the human resources. Organize recruitment of required technical staff.• Knowledge update / training and help for performance appraisal of service team regarding new system, equipment, work plan and technical issues.• Attend critical troubleshooting issues and provide high level technical support wherever required within the Middle East region. • Evaluate the equipment for midlife upgrading or recommend new products that meet customer needs and preferences. عرض أقل • To conduct and perform installation, commissioning, troubleshooting and repairs of MTU, Rolls Royce, Mercedes Benz, Schottel, Raytheon and VM Motori products in Pakistan & Afghanistan• Investigate the failures of machinery, warranty claims and report them to warranty and product support department.• Conduct operator and first level maintenance training session for project-owner engineers as a part of handover process of each project.• Provide cost effective and feasible engineering solutions for clients to fulfill their needs in accordance with OEMs standards. عرض أقل

  • Technical Manager

    Nov 2014 - Apr 2018

  • Field Services Engineer

    Nov 2013 - Oct 2014
• 

  Zamil oem agencies

  May 2019 - now

  • Develop the healthy job pipeline by collecting and analyzing the market intel. Ensure converting the pipeline to work order.• Set up the budget goals for teams and ensure to achieve it. Tracking the actual biweekly performance against forecast. Advise the steps to achieve the defined budget if a team struggles to achieve it.• Manage spare parts, products stocks and inventories. • Maintain workshop setup as per ISO and OEM standards.• Maintained customer satisfaction index (CSI) at 95%• Ensure that daily standup meetings (TBT) are in practice in teams to address the issues and upcoming projects proactively.• Develop and optimize the existing sales and after-sales procedures to improve customer satisfaction and enhance future sales.• Maintained staff by recruiting, selecting, orienting, and training employees, maintained a safe, secure, and legal work environment.• Review/approve the sales and after-sales quotation including spare parts and service to ensure there is no discrepancy. عرض أقل • Assist in developing five-year business plan by analyzing the existing population of products and future demand in the marine sector of KSA. • Assist in developing the yearly budget by identifying accurate Capex and Opex.• Implemented ISO 9001-2015 standards and achieved the certification from American Bureau of Shipping (ABS). • Supervise workshop setup and upgrade as per ISO and MTU standards. Acquire special tools required to complete engine overhauls of MTU 396, 2000, 4000 & 183 series engines. • Developed strong relationships with all clients through frequent and professional communication. Follow up with customers to gauge their satisfaction and to encourage future business, identified technical support problem areas (negative trends) and implemented the corrective actions.• Implementing the project planning, scheduling and supervising to ensure productivity within defined scope, quality, time and cost constraints عرض أقل

  • Unit Head Sales & After Sales

    Oct 2022 - now

  • Superintendent Sale & After Sales

    May 2019 - Sept 2022