Heather Ford

Experience

• 

  Texas Transportation Institute

  Apr 1997 - Dec 2011

  Provided administrative support to four boxes on the org chart - travel, purchasing, accounts payable, inventory, report writing, report formatting/editing, literature searches, focus group recruiting, office event organizer, and "other duties as necessary." Staff Assistant to the video services unit of the Communications division. Accounts receivable, accounts payable, travel, purchasing, inventory. Accounts payable, accounts receivable, purchasing, travel, account reconciliation

  • Administrative Assistant

    Sept 1999 - Dec 2011

  • Staff Assistant

    Sept 1998 - Aug 1999

  • Accounting Assistant III

    Apr 1997 - Aug 1998
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  Texas A&M Transportation Institute

  Dec 2011 - Jun 2014

  Program Coordinator

  Supervised Lead Office Assistant, acted as Office Manager, and provided primary administrative support to three programs within the Planning Division. Provided secondary support to individuals within the office whose programs were located elsewhere. Also provided research support on specific projects as budgeted by researchers.Administrative support included:*Monthly reconciliation of project accounts and review of budgets for projects using latest information entered into FAMIS.*Proposal-building assistance to researchers, including budget creation, updating online resumes, gathering bios and work experience of researchers.*Maintaining schedules for conference rooms and audio-visual equipment.*Scheduling staff meetings.*HR support - Collecting salary distributions, submitting them to Program Managers for approval; sending reminders to biweekly employees regarding timesheet due dates; generating hiring/termination paperwork for student workers; performing new employee orientation, including use of the Guardian e-Verify system.*IT support - Acting as the eyes/ears/hands of TTI's Network and Information Services group to help resolve issues with equipment and software issues.*Maintaining functionality of office equipment, troubleshooting issues with high-speed plotter, copier, and various office printers, as needed.*Serving as backup/overflow for Lead Office Assistant - processing travel reimbursements, reserving/maintaining the office vehicle, answering phones, processing mail, etc.Research support included:*Completing Human Subjects Research applications and other paperwork for the Texas A&M University Institutional Review Board for research projects both within the Austin Office and for other researchers within TTI, as needed.*Recruiting participants for focus groups/surveys, and arranging for meeting space.*Data entry using Excel, Oracle, and PBCAT.*Internet searches.*Formatting/reviewing reports. Show less

• 

  Leading Edge Personnel

  Nov 2014 - Jun 2015

  Temporary Employee

  Provided temporary administrative support as needed to a variety of employers in the Austin, TX area. In my last assignment, I was employed in the role of Legal Assistant for the Texas Municipal League, a non-profit that provides support to city governments. Duties included: taking incoming messages and distribute them to the attorneys; preparing purchase vouchers, arranging food for weekly lunch meetings, filing, distributing incoming mail, and ordering supplies. I also performed data entry, looked up member information using an iMIS database, and updated the Texas City Attorneys Association (TCAA) newsletter and Summer Conference materials on the TCAA website using WordPress.At my previous assignment, I filled in as temporary Human Resources Assistant for the City of Pflugerville, TX, conducting new hire orientations, assisting employees with benefits enrollment and change of status paperwork, maintaining and updating personnel files, scheduling focus groups, and planning employee events. Show less

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  Texas Municipal League

  Jun 2015 - now

  I provided assistance to the Legal and Legislative Services groups within the Texas Municipal League. In the course of my day, I interact with municipal officers and staff throughout the state, perform standard administrative duties (accounts payable, travel arrangements, etc.), as well as update information on the TML website and the affiliated Texas City Attorneys Association (TCAA) website. I also provide planning and onsite support for TCAA events. My current duties require that I frequently use Word, Excel, PowerPoint, WordPress, CivicEngage, and occasionally iMIS. Show less

  • Training Manager

    Jun 2021 - now

  • Legal Assistant

    Jun 2015 - May 2021