Christopher Crowder

Experience

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  American Cancer Society, Heartland Division

  Feb 2001 - Aug 2002

  Volunteer Coordinator and Daytime Coordinator

  Hope Lodges are facilities opeated by the American Cancer society to provide complimentary lodging for cancer patients who must travel away from home for treatment. I was initially hired to coordinate volunteer activities within and related to the Hope Lodge and our guests. After the September 11, 2001, terrorist attacks my position morphed into more of an Operations type of position. Throughout my time, I was invovled in the development of relationships within the community, including volunteers and the medical community. I was also actively involved in the development and implementation of an Emergency Preparedness Protocol for staff and guests at the Hope Lodge. Show less

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  Missouri Department of Corrections

  Oct 2002 - Jun 2003

  Corrections Officer 1

  Upon completion of the Missouri Department of Corrections Training Academy at Northwest Missouri State University, where I graduated third in my class, I requested assignment to the Kansas City Community Release Center. That request was granted. I served on a staff of Corrections Officers who transitioned maximum security offenders into a minimum security facility with the stated of goal of those offenders successfully reintegrating into mainstream society. My duties included the care, custody, and control of offenders within guidelines and mandates established by the United States Consitution and the various branches of government at the Federal and State levels. Show less

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  Star Fuel Centers

  Jun 2003 - Feb 2016

  Customer Service Lead

  Working as a liaison between customers and the various departments within Star Fuel, working as a liaison between various departments withing Star Fuel, "on the fly" problem solving and proactive policy development and implementation, "pitching in" wherever and whenever needed.

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  Star Fuel of Oklahoma, LLC

  Jan 2013 - Feb 2016

  In addition to the customer service duties outlined below in my previous position with Star Fuel, I coordinate multiple facets of program roll out and implementation, both internally and externally, I maintain the presence of Star Fuel within the social media universe, and I also function as a project manager for the EMV EPOS upgrades for our 250+ dealer sites and manage the imaging maintenance program here at Star Fuel. Receive and compile data related to score achieved by all branded sites whom we supply. Strive to achieve, and then maintain, a 90% score at each site and a 95% company wide average. Provide the tools, information, guidance and follow up needed to not only achieve the desire scores but to promote a sense of pride in each store and the community which it serves. Ultimately growing the business at each site, and for Star Fuel of Oklahoma as a whole.

  • Marketing Coordinator

    Jan 2014 - Feb 2016

  • Branded Imaging Compliance Coordinator

    Jan 2013 - Feb 2016
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  Neumayer Equipment Company, Inc.

  Feb 2016 - Dec 2016

  Service, Warehouse, & Parts Manager - Kansas City Branch

  I was chosen to be part of an organizational and philosophical experiment at the Kansas City branch. I was originally brought in to "modernize" office operations and to manage the EPOS EMV upgrade project. By the middle of December 2016, I had fully implemented Google Docs for the Kansas City Branch's Sales Orders and for the tracking of the return of Warranty, D.O.A., and parts with CORE value to the main warehouse in St. Louis. I was also in the initial stages of using Google Docs and existing internet based applications to automate the inventory transfer process within the Kansas City Branch.Additionally, I was in the process of establishing a section which housed Non-Inventory, but still working, parts. The concept being that working parts taken from non-functioning pumps or larger non-working parts could be used to repair older hardware with minimal, or no, parts cost to the customer and reduced down time due to waiting on a new or refurbished part to be shipped from an outside vendor. I was also in the process of putting together a similar, specialized, section of hardware components for end of life EPOS systems. The final stage was to create and maintain an inventory on Google Docs so that KC Branch techs could access the inventory via the Google Drive app on their smart phone. I anticipated this initiative to eventually be rolled out company wide to help cut costs, reduce down times, and improve customer service. The building of relationships through this initiative was having a positive impact and helping to improve customer loyalty.The duties of managing the EMV EPOS upgrade project in our branch were reassigned to a succession of staff members outside our branch before I completed my employee orientation. Still, my input and expertise were frequently sought, and freely given, to facilitate the EPOS upgrades completed during my tenure. Show less

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  Federal Heath

  Apr 2017 - now

  Utilizing my Federal Heath field experience as well as my various experiences at Star Fuel of Oklahoma to join the project management crew on the Specialty Contracting team at Federal Heath. I specialize in petroleum industry focused projects and bringing a customer service focus to every thing I do. OSHA 30 CertifiedBP Safety Award Receipient

  • Project Manager

    Sept 2020 - now

  • Field Supervisor

    Apr 2017 - now