Anna-Lena Jenner

Experience

• 

  Coles

  Oct 2012 - Jul 2020

  Coles Team Member

  • Small team management • Validation of stock • Building customer relations• Sound knowledge of click and collect software • Online invoicing • Answering phone calls/ providing appropriate information to customer inquiries • Picking orders accurately within particular time frames• Problem solving• Working accurately under time pressure • Participating in regular refresher training and new training • attending to phone inquiries and directing phone calls to the appropriate departments• Providing customers with transaction returns and refunds based on store policy Show less

• 

  Anderson Partners

  May 2017 - Oct 2018

  Legal Assistant

  • Opening and closing files (physical and electronically)• Deeding documents • Well acquainted with LEAP software/ exposure to PEXA software • Invoice filing • Scanning and photocopying • Great computer skills • Using Microsoft office suits to create legal documents/ templates• Answering phone calls and simple inquiries • Experience assisting with Wills/Probate and Conveyancing files • Maintaining client database and file notes • VOI appointments/ paperwork Show less

• 

  Shop, Distributive and Allied Employees Association

  Dec 2020 - now

  • Industrial officer

    Aug 2022 - now

  • Industrial Assistant

    Dec 2020 - Aug 2022