Deep Enrich
Ariel alvarez meléndez
41 followersTimeline
About me
Ingeniería en Computación Universidad Nacional de Ingeniería
Education
Universidad nacional de ingeniería
2003 - 2009Ingeniería
Experience
Pbs nicaragua
May 2010 - Feb 2021Ingeniero de servicio técnico
Licenses & Certifications
- View certificate
Customer service: handling abusive customers
LinkedinFeb 2021
- View certificate
Microsoft certified: azure fundamentals
MicrosoftNov 2023 - View certificate
Creating positive conversations with challenging customers
LinkedinFeb 2021 - View certificate
Customer service foundations
LinkedinFeb 2021 - View certificate
Customer service: call control strategies
LinkedinFeb 2021 - View certificate
Building rapport with customers
LinkedinFeb 2021 - View certificate
Customer service: problem solving and troubleshooting
LinkedinFeb 2021 - View certificate
De-escalating intense situations
LinkedinFeb 2021
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