Experience

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  Logimatic software

  Jan 1998 - Jan 2005

  Marketing manager

  As marketing manager, I was responsible for all communication and marketing activities including web sites and PR. We had focus on PR and physical seminars and conferences and development of strategies for increased customer satisfaction, platforms for surveys and all the practical work that comes along with the above. I was part of developing the company’s first intranet from strategy, leading the project and launching it, then built a design guide and created further communication policies together with the management - and we even started the company’s first newsletters for customers (and even made an internal newsletter as well) Vis mindre

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  Stokke as

  Jan 2005 - Feb 2007

  Sales and customer service

  Contact for dealers and market activities for the Swedish and Norwegian market as well as order handling and support for the Danish market. Responsible for the Scandinavian part of the European network of customer service centers internally in the company with focus on sharing experiences and training. Translation of marketing material from English to Danish.The approach in our team was to move focus on traditional order handling to proactive sales teams and proved to be successful for both the customer, the sales representative and the customer service co-coordinator. Vis mindre

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  Baby trold aps

  Apr 2007 - Nov 2007

  Sales and customer service

  Contact for dealers including order handling, all sorts of buying advice and claims handling – with focus on the Swedish and Norwegian market.Contact with suppliers and marketing activities.

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  Ikompagniet a/s

  Dec 2007 - Jan 2009

  Sales, marketing and communication

  Responsible for the company’s own website when it came to development and maintenance of contents.My focus was on development of sales material together with a graphic designer, all sorts of written communication and web, even translation tasks and project descriptions – both internally and for customers on the communication side. As part of the daily sales management, one of my responsibilities was handling all aspects of developing and running our CRM system – including coaching the sales team to optimize pipelines and sales efforts.I took part of the steering committee as responsible for processes in the sales department Vis mindre

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  Laustsen promotion

  Aug 2009 - Jan 2012

  Key account

  My primary function was key-account-like – collaborating with and supporting customers while identifying options for up sales, from quotation through purchase to delivery as well as keeping relations with our suppliers.I created a network for a customer, where the different departments could meet and mutually inspire each other – our part was giving inspiration and of course selling different lines of promotional items and conference material as well as profile clothing.I was responsible for creating a number of web shop solutions for customers and acted as “helpdesk” for troubleshooting through the lifetime of these primarily seasonal web shops (Christmas). Hence, I was deeply involved in specifying and implementing the CMS system behind the web shops. Vis mindre

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  Babytrold aps

  Aug 2012 - Jun 2014

  Communication and customer service

  I worked as part of the sales team primarily for the Swedish market (Baby prams and articles) through sales support and taking part in fairs and exposing the brand to the market via blogs and advertising. I also took part in the general market communication and contributed to development of structure and processes in the company.

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  Det skrivende hus

  Jan 2013 - Jan 2016

  Ejer

  www.detskrivendehus.dk - en ekstra ressource til kommunikations- og marketingopgaver !

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  Lindholm erhvervspsykologi v/mads lindholm

  Nov 2014 - Dec 2014

  Communications specialist

  In this project job, I assisted in communication projects, i.e. relaunch of website, development of training material and book editing. I wrote a few articles on job-satisfaction and happiness at work and was able to enjoy Mads’ skills as a business psychologist, where he helped me identify and develop my creative competencies, i.e. graphical recording.

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  Logstor district heating solutions

  Jan 2015 - now

  4,5 years in the Danish customer service team working primarily with the DK and UK district heating market, both order handling and coordinating projects up to a certain size.Since September 2019, I have moved to project management in our central project office taking on even larger customer projects in a wider variety of countries. I also take part in driving internal process improvement in my own department and last – but not least – I have gotten a chance to take my creative and communication skills to a new level as graphic facilitation has become a small part of my job description. Vis mindre

  • Digital Project Manager

    Apr 2021 - now

  • Project Manager

    Mar 2020 - Apr 2021

  • Project Coordinator

    Sept 2019 - Mar 2020

  • Customer Service Coordinator

    Jan 2015 - Aug 2019
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  Visitaalborg

  Feb 2015 - Jan 2015

  Project/communication employee

  A short-term job at InfoCenter Hals with main focus on communication (web and SoMe) and planning seasonal activities for the Tourist Bureau.