
Timeline
About me
PHP/WordPress Developer, Technical Support Specialist, SEO Expert
Education

Sreepathy institute of management and technology
2009 - 2013Engineer’s degree computer engineering
Experience

Web choice
Sept 2013 - Dec 2015Web developerI served as a proficient WordPress, CodeIgniter, and osCommerce Developer, as well as aTechnical Customer Support Specialist. I seamlessly communicated with clients through variousmodes of communication, including email, live chat, and phone.Responsibilities:• Successfully developed web applications utilizing core PHP.• Created customized WordPress themes and plugins to meet specific client needs.• Trained junior developers in WordPress development practices and procedures.• Effectively communicated with clients based in the UK, addressing WordPress-relatedconcerns and issues via email, online chat, and ticketing systems. Show less
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Sharjah airport international freezone (saif zone)
Sept 2016 - Dec 2018Web developerI served as a proficient Full Stack Web Developer and E-commerce Manager for GCC and UKwebsites. My routine tasks entailed executing programming updates, effectuating web designmodifications, scrutinizing analytics analysis, implementing SEO updates, and overseeingAdwords management.Responsibilities:• Developed customized WooCommerce solutions to meet specific client requirements• Implemented advanced jQuery techniques for new projects to enhance user experience• Managed and developed HTML websites as well as customized PHP websites• Created and managed WordPress multisites for clients with multiple websites• Utilized Google marketing platforms such as Analytics, AdWords, Tag Manager, GoogleOptimize, and Search Console to optimize clients' online presence. Show less
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(ubms) united broadcast & media solutions
Feb 2019 - Sept 2021Web developerI successfully oversee and optimize all aspects of company websites, social media channels,Google Ads, and SEO strategies, driving increased traffic, engagement, and revenue.Responsibilities:• Updated company websites and added new functionalities for an improved user experience.• Managed DNS, hosting, and other technical requirements for optimal website performance.• Grew company social media presence through effective management and execution of paidpromotions across various platforms.• Conducted on-page and off-page SEO activities, utilizing tools such as Google Search• Console and Analytics to drive increased visibility and traffic.• Conducted informative product workshops and webinars to educate and engage customers.• Maintained excellent communication with clients and customers, delivering exceptionalcustomer service through calls and emails Show less

Updraftplus
Oct 2021 - Jul 2022Plugin developerI've collaborated with UpdraftPlus, the company behind top-notch plugins like UpdraftPlus,WP-Optimize, All In One WP Security & Firewall, and Two Factor Authentication. My drive toenhance user experience , add features and bug fixes, leading to unbeatable functionality andperformance.Responsibilities:• Continuously enhancing the plugin's capabilities and developing its premium version tomeet the evolving needs of users.• Collaborating with fellow developers to drive innovation, align on best practices, andmaintain code quality and consistency.• Supporting the customer service team by troubleshooting issues and providing timelysolutions to tickets submitted through the WordPress.org forum. Show less

Sreyo
Sept 2022 - nowWordpress developer
Licenses & Certifications
- View certificate

Customer service: serving customers through chat and text
LinkedinMar 2025 - View certificate

Google ads search certification
GoogleJun 2021 - View certificate

Delivering exceptional live chat support: drive results and loyalty
LinkedinFeb 2025 - View certificate

Customer service foundations
LinkedinMar 2025 - View certificate

Google ads display certification
GoogleMay 2021
Languages
- enEnglish
- maMalayalam
- hiHindi
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