Experience

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  Genex services, inc.

  Sept 2001 - May 2005

  Manager, project management group

  Managed group responsible for major health care related data architecture and implementation projects. Managed two project managers and two business analysts. Researched, recommended and approved technology and vendor selection. Monitored development, project scope, risks, schedule and budget.Spearheaded the implementation of EDI interfaces with clients for ANSI 837/HCFA 1500 claims and ANSI 835 remittances.Managed the implementation of a medical claims review Business Intelligence solution utilizing Oracle’s Discoverer. Required analysis of business operations, developing data model, rolling out user ad-hoc query tool and BI reporting. The product significantly increased the functionality, timeliness, accuracy and presentation of the corporation’s information. It was a major reason for winning a $1 million contract.Set up department’s Project Management Office (PMO). Implemented practices and processes for project management, applications development and systems implementation, improving the measured success rate of projects by 40%.Promoted from Manager, Application Support within four months of hire. Show less

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  Health market science, a lexisnexis company

  Jun 2005 - Dec 2014

  Scrum Master for enhancements to a health care practitioner master database. Oversaw the analysis and determination of rules and methodologies required to take a large quantity of disparate data sources to produce a highly accurate database. This was the major revenue generator and the quality of the data helped double the company's revenue in one year.Project Manager for the creation, quality assurance and release of a database of 200 million claims to allow the company’s clients to determine practitioner (HCP) and facility (HCO) usage of given procedures and diagnoses. The fast turnaround allowed HMS to meet revenue goals for the year. Show less Managed client data analytics projects to optimize allocation of drug samples based on various inputs such as drug usage, existing physician script volume and managed care formularies. The project used agent-based modeling to produce an influence network.Delivered integration of CMS National Provider Identifier (NPI) mandated by HIPAA into the company’s “master file” of practitioners and health care organizations.Managed neural network and CART (classification and regression tree) study determining whether highly accurate practice addresses could be ascertained from many poor quality addresses Show less

  • Scrum Master and Technical Project Manager

    Dec 2012 - Dec 2014

  • Senior Project Manager, Product Development

    Jan 2010 - Nov 2012

  • Project Manager, Data Management

    Jun 2005 - Dec 2009
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  Lexisnexis risk solutions

  Jan 2015 - Jan 2018

  Scrum master

  Scrum Master for a team developing a large data platform. Ensured the team, both onshore and offshore were enthusiastic, goal-oriented, and not blocked on any activities. Worked with the Product Owner and Business Analyst to organize the backlog. Worked with the team to determine and track the sprint goals and the scrum events were performed. “Dug in” to fill gaps; documenting how the features are used, handling and triaging support issues. The team successfully improved performance and reliability to allow the platform to handle nine client data processing applications.Used Agile techniques for managing the move of all systems from the local data center to another data center and Amazon Web Services (AWS). This multi-million dollar project required that all the components and their interactions are understood, the new systems are configured, qualified, and launched with minimal effect on clients.Release Manager for all releases and deployments in the local data center. Ensured the releases are understood, the dates and times determined, approvals gained and all risks are known and mitigation plans in place. Since implemented, this has virtually eliminated failed deployments and improved the relationship with clients and client-facing personnel.Divisional liaison with offshore development company. Ensured all purchase orders were approved, invoices reconciled, security and training corporate requirements were met, and system access was available.Organized events for the team and other colleagues, for example: company pool tournaments, camping trip, kayaking, lunches, and barbecues. Show less

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  Boomi

  Jan 2018 - Jun 2020

  Scrum master and senior advisor, technical program management

  Scrum Master for three teams developing a low-code API Management services product.Help the team identify, and work on ways of delivering valuable increments of the product:• increasing automation coverage to reduce manual regression,• breaking down epics and stories to ensure they provide value and had sufficient detail for development and testing.Utilize my project management and technical experience to ensure nothing is missed, such as any risks, release and rollback strategies, edge cases, security, privacy, performance, reliability, monitoring, and capacity planning.• Constantly look for ways to improve, perform experiments, and monitor resultsAgile facilitator for two Kanban teams scripting Amazon Web Services (AWS) infrastructure modules (DevOps/IAAS), utilizing Lean techniques including encouraging CI/CD, flow, and continual delivery of value to production.Incident facilitator role: coordinate efforts handing various production incidents, insuring those involved focus on reducing and eliminating any customer impact, then identifying the problem and resolving. Hold lessons-learned sessions to determine how to improve in the future.Set up a Scrum Master Community of Practice, organize and give presentations, tracked improvements across the department.Facilitator for an innovations team that used machine learning to predict system events such as out-of-memory conditions.Headed up the cross-department communication group: to reduce barriers, share knowledge, and fertilize ideas between departments.Organize many events such as trivia sessions to build camaraderie. Show less

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  Vertex inc.

  Jul 2020 - Jan 2022

  Scrum master iii

  Scrum Master for two developments team that provide connectors to Vertex's trusted tax solutions for our customers' systems.Agile mentor for a new scrum team and scrum master.Headed up the Scrum Master Community of practice to help all the company's scrum masters learn from each other to become better at their role.

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  Vanguard

  Jan 2022 - now

  Technical scrum lead