Experience

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  Eds formally - towers perrin

  Jun 2003 - Apr 2006

  Lead benefits systems analyst

  Acted as technical lead for two major clients simultaneouslyCreated multiple specifications for programs that are implemented by the company.Successfully completed multiple Annual Enrollments where I was promoted to lead analyst.Efficiently worked with a team of 12 employees to handle 6 different clients.

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  Benefitmall

  Apr 2006 - Oct 2010

  Operations analyst

  Created Standard Operating Procedures for aspects of the current employee benefits management system Researched and fixed discrepancies between the BenefitMall employee benefits management system and multiple other systems (i.e. Carefirst, Coventry). Created, modified and sent EDI transmission files to major carriers.Created and implemented testing scenarios for new features of the employee benefits management system.Created and updated broker worksheets as new plans are added by the carriers Show less

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  Carefirst bluecross blueshield

  Nov 2010 - now

  Senior business analyst

  Senior Business Analyst for Large Group Business Unit Jan 2015 - current Successfully Managed all day to day aspects of 13-15 200 plus member accounts • Work with each group and with the Carefirst enrollment and billing team on analyzing and researching errors that generate to get resolution and reduce amount of errors on files.• Multitask between implementations, account renewals, day to day production and ongoing projects.• Assisted groups with updating their EDI file to successfully transmit their enrollment data to CareFirst.• Successfully Managed open enrollment for several groups at a time • Implemented over 10 new business account EDI files • Assisted in training new BAs in implementation and day to day responsibilities • Worked with my fellow teammates in testing upgrades to our data management systemSenior Business Analyst for Small/Mid Group Business Unit Nov 2010-Jan 2015Worked with several major vendors and TPAs with over hundreds of groups at once to transmit theirday to day enrollment updates to CareFirst.• Work with the Carefirst partners and with the Carefirst enrollment and billing team on analyzing andresearching errors that generate to get resolution and reduce amount of errors on files.• Trained new BA's on day to day responsibilities • Created and implemented testing scenarios for newfeatures of the employee benefits management system.• Created and modified Standard Operating Procedures for aspects of the current employee benefits management system Show less