Experience

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  United foods company (p.s.c)

  Jan 1995 - Jan 1996

  Manager trainee

  I’m responsible to managing one of the business unit, managing operation team, waste control, financial reports and warehouse control, reporting to the regional manager.

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  Tam

  Jan 1996 - Jan 2002

  Yield management

  In this company I started working in reservation department, growing and moving to reservation control, responsible to guarantee the special service in all airports requested, after that I was promoted to group desk control, where I was responsible for control a team which analyzing all groups requested and pricing negotiation and group flight allocation. ------------------------------------------------------- Analista de Yield Management;Negociação com clientes;Análise estratégica de operações Show less

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  Costa crociere

  Jan 2002 - Jan 2004

  Operation and sales supervisor

  As an operation and sales supervisor, I was responsible for the operation on day by day, controlling sales per ship, sales representative in Brazil (25 point of sales), group revenue management, pricing strategy negotiation with airlines for inbound and outbound flights. Responsible for seaport operation, customer boarding control and Brazilian staff. --------------------------------------------------Responsável pelas negociações com fornecedores aéreos e transportes de passageiros;Analista de preço criando tarifas para temporadas e revisão durante a mesma;Supervisão da equipe de vendas e de operações reportando diretamente ao gerente geral da América Latina;Supervisão pela operação de porto e controle de embarque no cruzeiro;Responsável pela alocação de membros da tripulação no cruzeiro Show less

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  World travel bti

  Jan 2004 - Jan 2006

  Regional account manager

  I’m responsible to implement new clients and managing the contract, tracking SLA’s and KPI’s previously agreed, developing business plan, action plans and account reviews for the client, reporting directly to the Operation Director. Working in accordance with the customer, I negotiate hotels, car and Air rates increasing the savings for the customer.--------------------------------------------------Responsável por contas locais e regionais;Revisão e analise dos relatórios gerenciais, desenvolvimento de planos de ação, política de viagens e índices de serviços acordados;Negociação com os fornecedores ou assistência ao cliente durante as negociações;Gerenciamento do contrato dos fornecedores Show less

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  Bcd travel

  Jan 2006 - Dec 2014

  Regional account manager

  As a regional Account manager I’m responsible for account managers in Latin America having periodic conference calls with Account team and Customer to review goals, opportunities and customer issues developing an action plan and business plan to the region, developing regional opportunities for air, hotel and car program. Part of implementation team to support local countries. Preparing and presenting regional account reviews for the region, supporting the global team.As an Account Manager I was responsible to implement new customer, negotiate air, hotels and car rates in accordance with the customer. Developing business plans and action plans and presenting local account reviews.----------------------------------------------------------------------------Coordenação da equipe de implementação para clientes multinacionais no Brasil e América Latina;Negociação com fornecedores;Controle de contratos de fornecedores;Controle de KPI’s e SLA’sDez anos na industria de viagens incluindo 6 anos na parte de Yield Management;Como regional account manager desenvolvimento de programas de hotéis e políticas de viagens;Facilidade em se comunicar e manter relacionamentos com qualquer nível gerencial; Show less

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  Unilever

  Dec 2014 - now

  Latam, mexico, caribbean & russia - regional travel lead

  As regional travel manager, responsible for managing the travel program in 19 countries in Latin America.Negotiation with suppliers focusing in savings and travel program improvement, reviewing where and how the company spend their money. Managing KPI’s and actions plan development.Developing saving study, leading the communication with the company and travelers to warning and advise where the opportunities are.Constantly way of work review and rewriting payment process for MICE segment, achieving significant savings. Show less

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  Gbta | global business travel association

  Aug 2017 - May 2019

  Volunteer position responsible for the GBTA brand, interaction and customer experience with the Brazilian market

  • President

    Nov 2017 - May 2019

  • Board Member

    Aug 2017 - Nov 2017