Experience

• 

  Syscom s.r.l.

  May 2005 - Jun 2008

  Technical support

  Manager of Technical Support of approximately 30 computers and network management between them. Installation and configuration of telephone station.

• 

  Aseguradora federal arg.

  Nov 2011 - Jan 2017

  Technical support engineer

  Responsible for supervision, monitoring, maintenance and configuration of VPN links and IP telephone lines from more than 150 branches, using software such as Nagios, Open Media Vault, PFsense, GLPI, Nethserver, IPCop Free PBX.Technical support to more than 200 employees.Software and hardware development for small internal solutions.

• 

  Accenture

  Jul 2017 - now

  As the Global Project Lead for Application Integration Azure AD Team and PM (project manager), I am responsible for leading a team of professionals in designing, developing, implementing, and maintaining application integration solutions using Azure Active Directory (AD) technology.Responsibilities as Global Lead:- Lead the team in designing and implementing application integration solutions using Azure AD.- Ensure that the solutions developed meet the quality and security standards of Accenture and clients.- Manage and oversee the implementation of solutions in production and pre-production environments.- Collaborate with other Accenture teams and clients to identify and understand application integration needs.- Identify opportunities for improvement in processes and methodologies used in application integration with Azure AD.- Provide technical leadership and mentorship to the team.PM (product manager) for App Integration team using Agile:- Define and prioritize features and requirements based on customers feedback and business objectives.- Work closely with cross-functional teams to ensure that our products (self service portal) are developed and delivered on time, within budget, and to the quality required.- Develop and maintain our product (self service portal) roadmap, ensuring that it is aligned with the overall business strategy and objectives.- Collaborate with stakeholders to identify and resolve any issues or concerns related to the product (self service portal).- Conduct user research and testing to gather feedback and insights on the product (self service portal), and use that feedback to inform product development decisions.- Monitor the performance and make data-driven decisions to continuously improve the product (self service portal) and meet customer needs. Show less Primary Tasks:- Lead an operations team servicing major customers.- Coordinate the attention and resolution of problems/requirements.- Carry out the implementation of operational and technical improvements.- Be responsible for the daily operation and management of project employees.- Standardized and automated tasks through PowerShell scripting.- Automation of tasks using programming languages such as: Python, C#, SQL, WPF, Windows Form.- Process optimization with machine learning and data science (using software such as TensorFlow, SKLearn, Tableau, Numpy, Matplotlib, Seaborn and Pandas).Application Integration with Microsoft Azure:- Responsible for providing global Single Sign-On support.- Claim-based access-control authorization management.- Troubleshoting related to Single Sign-On (WIF (Ws-Fed), SAML, OAuth2).- KT session coordination in ServiceNow and OAuth2 framework.Applied Technologies:- Windows Server 20XX- Active Directory federation services- Azure AD- Azure Log Analytics- Power Shell- ServiceNow- Kanban- PowerBI Show less

  • SW/App/Cloud Security Engineer Consultant

    Oct 2022 - now

  • IT Sr. Analyst - SW/App/Cloud Tech Support Sr Analyst

    Jul 2017 - Sept 2022