Experience

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  Contact center sud

  Sept 2011 - Jun 2015

  Customer assistance del settore consumer e business

  H3g Spa, TelecomunicazioniCustomer Assistance Business & Consumer H3gServizio Clienti Inbound, Reclami, Mail (Clienti & Referenti H3g), Disdette, Contabilità Clienti,Recupero Credito e Reportistica

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  Armilla gioielli

  Jun 2015 - Jun 2019

  Gestore social media e sito web

  Responsabile E-commerce: Gestione delle piattaforme (Sito Web, Ebay, Amazon, ePrice, Paypal, Vettori, etc), GestioneFornitori, Fatturazione, Contabilità, Marketing, Supervisore Logistica (Spedizioni Nazionali eInternazionali, Resi e Packaging), Strategia Commerciale, Magazzino, Controller, Buyer,Servizio Clienti, Sales Assistant in Store, Canali Social e Formazione Personale

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  Marcantuono srl

  Nov 2018 - Jun 2019

  Ecommerce, marketing and social media manager

  • Responsabile eShop• Campaign Development and Management• e-Marketing• Social Media Marketing• eCommerce and F-commerce Management• Grafica (Adobe Photoshop)• Buyer (fornitori e partner)• Supervisore Customer Care• Reportistica e KPI• MarketPlace Management (eBay, Amz)• Marketing Strategy• DEM (mailchimp)• Marketing Market Analysis• Media Marketing (Radio, Riviste)• Brand Image• Social Management• FB Business Manager• Digital Advertising• Digital PR• CRM Management• SEO Specialist Show less

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  Cma srl 04213040654

  Jun 2019 - now

  Operation, ecommerce, marketing and social media manager

  • Responsabile eShop• Campaign Development and Management• e-Marketing• Social Media Marketing• eCommerce and F-commerce Management• Grafica (Adobe Photoshop)• Buyer (fornitori e partner)• Supervisore Customer Care• Reportistica e KPI• MarketPlace Management (eBay, Amz)• Marketing Strategy• DEM (mailchimp)• Marketing Market Analysis• Media Marketing (Radio, Riviste)• Brand Image• Social Management• FB Business Manager• Digital Advertising• Digital PR• CRM Management• SEO Specialist• Contabilità• Gestione Personale• Amministrazione• Operation Specialist• Commerciale• Strategy Specialist• Amministrazione• Responsabile Logistica• Responsabile Ricambi Show less