CARLA SERENO

Carla sereno

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location of CARLA SERENOLisboa, Lisbon, Portugal
Phone number of CARLA SERENO+91 xxxx xxxxx
Followers of CARLA SERENO117 followers
  • Timeline

    Jan 2007 - Jul 2007

    Telemarketing Operator

    Banco BPI
    Jan 2009 - May 2009

    Technical Support

    Hospital de Santa Maria
    Jul 2010 - Sept 2013

    TECNICA SUPERIOR DE SERVIÇO SOCIAL

    Santa Casa da Misericórdia de Lisboa
    Jul 2010 - Sept 2013

    Social Worker

    Santa Casa da Misericórdia de Lisboa;
    May 2014 - Aug 2014

    Social Worker

    Câmara Municipal de Vila Franca de Xira
    Jul 2015 - Sept 2015

    Social Worker

    Projeto Alkantara- IPSS
    Oct 2017 - Oct 2021

    Customer Service advisor

    DHL Express
    Nov 2023 - Apr 2024

    Customer Care Professional

    LOGIC - Logística Integrada SA
    Current Company
    Jun 2024 - Jul 2024

    Coordenador/Planeador

    Automóvel Club de Portugal
  • About me

    Assistente Social

  • Education

    • Escola secundária rainha dona leonor

      1996 - 1999
      Secondary education humanities/humanistic studies
    • Universidade católica portuguesa

      2001 - 2007
      Graduation social work

      Social Work degreeDissertation: "Gender Equality, Prevention of Domestic Violence ",2007

  • Experience

    • Banco bpi

      Jan 2007 - Jul 2007
      Telemarketing operator

      Phone contact for customers, comercial campaigns, service quality surveys.

    • Hospital de santa maria

      Jan 2009 - May 2009
      Technical support

      Personal assistance, telephonic service, ensure the transport of patients.

    • Santa casa da misericórdia de lisboa

      Jul 2010 - Sept 2013
      Tecnica superior de serviço social

      Atendimento social em múltiplas áreas de intervenção tais como coordenação de apoio domiciliário;atendimento social à população sem-abrigo, acção social; intervenção comunitária.

    • Santa casa da misericórdia de lisboa;

      Jul 2010 - Sept 2013
      Social worker

      Social service in several areas of intervention such as coordinating of home care; social care to the homeless population, social action; community intervention.

    • Câmara municipal de vila franca de xira

      May 2014 - Aug 2014
      Social worker

      Social care, institucional representation and file management.

    • Projeto alkantara- ipss

      Jul 2015 - Sept 2015
      Social worker

      Psychosocial care, community intervention,social support with elderly, Alcântara, Lisboa.

    • Dhl express

      Oct 2017 - Oct 2021
      Customer service advisor
    • Logic - logística integrada sa

      Nov 2023 - Apr 2024
      Customer care professional
    • Automóvel club de portugal

      Jun 2024 - Jul 2024
      Coordenador/planeador
  • Licenses & Certifications

    • Certificate b2 level english language course - british isles

      British isles
      Sept 2011
  • Volunteer Experience

    • Apoio a idosos em contexto de Centro de dia na Santa Casa da Misericórdia de Lisboa.

      Issued by Santa Casa da Misericórdia de Lisboa on Apr 2009
      Santa Casa da Misericórdia de LisboaAssociated with CARLA SERENO