Deep Enrich
Carla sereno
117 followersTimeline
About me
Assistente Social
Education
Escola secundária rainha dona leonor
1996 - 1999Secondary education humanities/humanistic studies
Universidade católica portuguesa
2001 - 2007Graduation social workSocial Work degreeDissertation: "Gender Equality, Prevention of Domestic Violence ",2007
Experience
Banco bpi
Jan 2007 - Jul 2007Telemarketing operatorPhone contact for customers, comercial campaigns, service quality surveys.
Hospital de santa maria
Jan 2009 - May 2009Technical supportPersonal assistance, telephonic service, ensure the transport of patients.
Santa casa da misericórdia de lisboa
Jul 2010 - Sept 2013Tecnica superior de serviço socialAtendimento social em múltiplas áreas de intervenção tais como coordenação de apoio domiciliário;atendimento social à população sem-abrigo, acção social; intervenção comunitária.
Santa casa da misericórdia de lisboa;
Jul 2010 - Sept 2013Social workerSocial service in several areas of intervention such as coordinating of home care; social care to the homeless population, social action; community intervention.
Câmara municipal de vila franca de xira
May 2014 - Aug 2014Social workerSocial care, institucional representation and file management.
Projeto alkantara- ipss
Jul 2015 - Sept 2015Social workerPsychosocial care, community intervention,social support with elderly, Alcântara, Lisboa.
Dhl express
Oct 2017 - Oct 2021Customer service advisor
Logic - logística integrada sa
Nov 2023 - Apr 2024Customer care professional
Automóvel club de portugal
Jun 2024 - Jul 2024Coordenador/planeador
Licenses & Certifications
Certificate b2 level english language course - british isles
British islesSept 2011
Volunteer Experience
Apoio a idosos em contexto de Centro de dia na Santa Casa da Misericórdia de Lisboa.
Issued by Santa Casa da Misericórdia de Lisboa on Apr 2009Associated with CARLA SERENO
Languages
- poPortuguês
- inInglês
- frFrancês
- itItaliano
- esEspanhol
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