Experience

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  Evergrande group

  Jul 2014 - May 2016

  Customer service manager

  * Maintained and developed new sales channels and customers with excellent communication skills. * Resolved customer dissatisfaction and complaints, provided active, timely and satisfying services. * Assisted the training and assessment of customer service personnel.* Gained a unique combination of expertise in customer service, business development, training, and sales support.

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  Beijing zhongchengtianhe technology co., ltd.

  Jun 2016 - Dec 2019

  Key account sales manager

  * Led a regional sales team of 5-7 people; developed new customers, and closed more than 10 million in averaged annual sales.* Established and maintained deep, professional relationships with key personnel in assigned customer accounts.* Maintained accurate records of all sales activity and prepared regular forecasts to enable effective planning.* Supervised and reviewed technical back up tender information.* Assisted and issued operational and documentation guidelines for supporting company complex tenders.* Developed and executed project plans for opportunities and had all the responsibilities of a project manager. Show less

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  Boe technology group co., ltd.

  Dec 2019 - now

  Senior sales manager

  * Gather business intelligence on market trends and industry competitors to strategize on the company’s unique selling points and product differentiation.* Spearhead the internal project teams across multiple business units to qualify, influence and build opportunities with key clients to secure large business deals. * Work across multiple solution domains to design holistic solutions catering to customers’ key business drivers and negotiate to successfully close deals with competitive pricing and legal T&C structures.* Propose creative and alternate solutions to resolve any potential issues and challenges by anticipating them right at the outset of the project. Show less