Experience

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  Hotel swarn towers

  Sept 1999 - Feb 2000

  Front office executive

  Room Reservation Monitoring, Bulk Booking, CVGR Handling, Inter Departmenal Co ordination

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  Manjeet hotels pvt.ltd

  Mar 2000 - Nov 2004

  Food and beverage operations manager

  Complete Business operations, Handling Multiple International Airline accounts, Day to Day operations, Regular Trainings of Service Staffs, Preparing Duty Rosters, Relieving the General Manager

• 

  Wipro bpo

  Nov 2004 - Jul 2008

  Team leader

  Exposure in Credit card operations/ insurance sector and broadband helpdesk operations. handling a team of 25 agents for a year.

• 

  Richland e-solutions

  Aug 2008 - May 2009

  Assistant team leader

  Managing multiple processess related to mortgage/ telecom and energy from UK and Australia. Also responsible for training and quality analysis of calls . Maintain complete database of centre performance on a daily basis.

• 

  Lakshmi infosoul pvt.ltd.

  May 2009 - Dec 2009

  Trainer/recruiter

  Complete responsibility of the training opportunities, also recruiting candidates for all shifts

• 

  Aegis ltd.

  Dec 2009 - Oct 2012

  Specialist -training

  Training Head of a process. Responsible for all training effectiveness.

• 

  Olive culinary academy by chef saby

  Jan 2013 - Dec 2013

  Project head

  1. Management Consultancy – (Manpower, Project Initiation, Project Continuity Lease)2. Project Management- (Management Intervention in Business Revival)3. Project Layout/ Infrastructure layout 4. Culinary Academy5. Project Outsourcing.

• 

  Fabrica by chef saby

  Dec 2013 - Mar 2016

  Head of infrastructure

  Office Administration, Manpower Consultancy, Training, Business Proposals, Operations Management, Project Reports

• 

  Devang holdings pvt.ltd

  Apr 2015 - Mar 2016

  General manager projects

  Overall In Charge of Kolkata Project. Creating Wellness Centres towards improving Humanity with roots of ancient Indian Medicinal and Ayurvedic values.

• 

  Alp retail pvt.ltd

  Apr 2016 - Oct 2016

  General manager operations

  Managing 8 Outlets in Kolkata. Responsible for structuring the business operationally through process initiation.

• 

  Hanglas restaurants pvt.ltd

  Feb 2017 - Nov 2017

  General manager operations qsr
• 

  V hotel lucknow

  Nov 2017 - Oct 2018

  Hotel general manager

  Managing both Mohan Hotel and V Hotel.

• 

  Self-employed

  Aug 2019 - Nov 2022

  Vice president
• 

  The buccaneer rustic food architects

  Aug 2020 - Nov 2022

  General manager operations
• 

  Hanglas restaurants pvt.ltd.

  Aug 2022 - Dec 2022

  General manager

  Overal Operations and MIS

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  Techvein it sol pvt ltd

  Jan 2023 - now

  Assistant vice president sales

  ERP, Mobile App, SEO, Web Dev, Robotics