Experience

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  Yellow cab pizza co. – glorietta 5, makati area

  May 2011 - Oct 2011

  Working student - cashier
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  Abs-cbn corporation

  May 2012 - Jun 2012

  Internship - researcher / production assistant
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  Megaworld corporation

  Sept 2013 - Mar 2014

  Accounts specialist

  Serves as primary contact for all existing accounts.Meets the collection quota imposed by the management.Provides clients with correct and legible Statement of Accounts, Notices and Letters related to collection.Contacts clients regarding delinquency of their accounts and setting up financial arrangements.Makes a credible beginning and month end report.Prepares the necessary requirements for release of loan proceeds and unit keys.Represents the Company in a professional and affirmative manner.Provides utmost customer satisfaction to all visiting clients and their representatives.Performs other duties that may be assigned from time to time. Show less

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  Sykes asia inc.

  Mar 2014 - Oct 2015

  Customer care representative

  Canadian Telecommunications Account Customer Care Representative

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  Adp

  Nov 2015 - Jul 2017

  Senior analyst

  Works independently and directly with the client. Utilizes strong communication, analytical and project management skills combined with solution knowledge to ensure quality service. Creates client loyalty and provides an overall quality experience for our clients. Builds strong relationship and create a personal network; to practice in collaborating effectively with colleagues and clients to achieve and surpass shared goals.

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  Atlassian

  Jul 2017 - now

  • Sales Operations Team Lead

    Dec 2020 - now

  • Senior Field Operations Specialist

    Jun 2020 - Dec 2020

  • Field Operations Specialist - Shared Services

    Mar 2019 - Jun 2020

  • Customer Advocate

    Jul 2017 - Mar 2019