Richard Hanley EngTech MIET

Richard Hanley EngTech MIET

Customer Service Team Leader

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location of Richard Hanley EngTech MIETSwindon, England, United Kingdom

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  • Timeline

  • About me

    EDS Engineer at Fortescue Zero

  • Education

    • Dorcan Technology College

      2001 - 2006
      GCSE
    • New College Swindon

      2006 - 2008
      NVQ Level 2 Plumbing & Heating
    • New College Swindon

      2018 - 2020
      HNC ENGINEERING Distinction
  • Experience

    • Sainsbury's

      Aug 2007 - Jan 2011
      Customer Service Team Leader
    • TE Connectivity

      Jul 2011 - Feb 2018

      • Build prototype harnesses and feedback information to the Engineering Team.• Participate in 8D problem solving and FMEA meetings.• Recommend and implement solutions on faulty and customer returned cables.• Create work instructions/process sheets and Manufacturing aids.• Carry out Manufacturing Engineering checks on drawings to determine their buildability.• Train and Supervise Operators & Engineers on Harnessing Build processes.• Harnware Trained to create CAD drawings.• Exceptional understanding of drawings and wiring schematics.• Wide range of computer skills and confident use of TE systems such as DM.TEC TECHS, RTS, Windchill and IBM• In depth knowledge of TE parts, products and Tooling.• Conduct training classes for TE Codes of Practice.• Provide day to day Technical support.• Work closely with the Quality Team to ensure Harnesses are built to the highest standard.• Identify tooling required to assemble Harness Designs.• Liaise with Engineering and customers on new projects. Show less

      • Manufacturing & Process Technician

        Jan 2015 - Feb 2018
      • Production Operator

        Jan 2012 - Dec 2014
      • Quality Inspector

        Jul 2011 - Dec 2011
    • Itel Electronics

      Feb 2018 - Sept 2021
      Technical Engineer

      • Design, manufacture and provide technical support for interconnect wiring harness systems.• Manage Projects from concept to delivery for a range of customers.• Extensive knowledge of MIL-SPEC components and procedures.• Train staff on wiring harness assembly procedures.• Recommend and implement process improvement methods.• Ensure that the product being manufactured meets the company’s standards, policies and practices such as AS9100 & ISO9001.• Create drawing packages, including wiring schematics and Bill of Materials using Harnware V6 and Microsoft Visio.• Review and interpret customer specifications to produce quotations and drawing packages.• Communicate with clients and third parties in a confident and professional manner.• Support the manufacturing team with in build processes whilst creating work instructions and production aids to ensure a repeatable process.• Carry out Customer site visits to perform on site installations.• Plan and prioritise tasks whilst being conscious of producing a quality product and meeting customer demands.• Provide hands on Technical support to customers and Production Staff.• Good working knowledge of Quality Management System and quality tools and techniques.• Participate in meetings where I put forward my recommendations for business and manufacturing improvements.• Prepare and deliver documentation which includes technical solutions, estimating labour times, material costs and tooling required.• Present concepts and solutions to customers.• Perform report writing when identifying technical solutions.• Communicate with suppliers to ensure that products are delivered on time and to specifications.• Solve manufacturing issues, as and when they arise, in a timely and cost efficient manner whilst raising ECRNs, Concessions and production permits if required.• Advise the production team on best methods for manufacture. Show less

    • TT Electronics plc

      Sept 2021 - Aug 2022
      Project & Design Engineer

      • Manage Projects from Design through to manufacture whilst working closely with the customer.• Assist in securing customer contracts by providing technical support and relationship management, guiding customers on all aspects of selecting and integrating of products into their applications.• Engineer the most cost effective way to manufacture products.• Create production documentation such as master BOMs and Work instructions.• Work closely with customers and Engineer solutions for them.• Responsible for technical ownership of drawings to reduce potential production impacts.• Conduct and attend business meetings and action any issues raised.• Own all technical documentation such as ECRs and deviation applications.• Own and resolve engineering issues.• Manage 8D corrective actions for customers.• Communicate with customers and resolve issues that are delaying production.• Resolve customer rejects through the business to meet customer requirements.• Load and control Engineering documentation and drawings within the business systems.• Work closely with the Quality department to ensure the product meets all the relevant specifications.• Review customer documentation such as specifications, drawings and BOMs. Show less

    • Fortescue Zero

      Aug 2022 - now
      EDS Engineer - Electrical Systems

      • Create EDS schematics and harness drawings from Electrical System architecture diagrams.• Ensure electrical designs adheres to low voltage, high voltage, high current and EMC best practices.• Specify system requirements including the communication, functional and physical elements of the system.• Communicate with suppliers, overseeing component delivery and systems to each project.• Assist and provide solutions with the manufacturing build and fault-finding on projects.• Ensure that each project runs efficiently by commuting with relevant departments.• Design and develop the electrical and electronic systems for vehicle programme applications.• Consider the use of alternative materials and technologies in pursuit of the optimal design for cost, weight, manufacturing and performance.• Undertake hazard analysis, risk management and DFMEA for components and systems as required.• Define and execute system test and validation activities.• Support technical and project reviews with the customer.• Maintain relationships with customers, suppliers and other departments.• Understand and work to WAE, customer, industry and legislative standards.• Continually develop processes and procedures. Show less

  • Licenses & Certifications

    • VeSys Electrical Harness Design Software

      Siemens PLM Software
      Aug 2022
    • IPC/WHMA-A-620

      IPC
    • Harnware Wiring Harness Design Software

      TE Connectivity
      Apr 2018
    • Autodesk AutoCAD User Certification

      Cadline NDC
      Nov 2021
    • Member of the Institution of Engineering and Technology (MIET)

      Institution of Engineering and Technology (IET)
      Sept 2020
    • Engineering Technician

      Engineering Council
      Mar 2021