Zachary Tetro

Experience

• 

  JAY VENDING COMPANY

  Mar 2013 - Oct 2014

  Vendor Manager

  • Maintained a fast work flow while ensuring safety, cleanliness, and friendly service• Interacted directly with the guests in a friendly yet quick manner that promoted the highest level of customer service • Process daily sales and examine inventory of products• Was a consistent top vendor with ranks upon the top 20 out of over 5000 vendors nationwide• Maintain and repair equipment when needed.

• 

  Eat Clean Bro, LLC

  Mar 2015 - now

  ▪ Proficiency in data processing tools such as Excel, Power BI and pivot tables to manipulate and analyze data effectively.▪ Analyzed 10 months worth of collected customer data & feedback to evaluate customer experience & loyalty.▪ Assisted the migration of online platform from Magento to Shopify▪ Increased efficiency through structured Data flow, KPI, process development, & labor and food cost reduction.▪ Applied models and data to develop a live menu engineering analysis, logistics cost analysis, and kitchen wasteanalysis to develop a data driven pricing strategy, reduce delivery costs, & identify inventory issues.▪ Acting as the interim business systems analyst; Converted inventory, scheduling, order tracking, & storereporting methods to a paperless system utilizing FormStack, Google Forms, & PowerBI.▪ Redesigned and developed an excel standardized reporting template, resulting in efficient data collection & a40% reduction in turnaround time. Show less ▪ Oversight of B2B wholesale distribution program for local outlets and retailers (B2B accounts).▪ Managed all day-to-day business operations for four present locations generating over 200k in sales monthlywhile demonstrating excellence in running a successful operation, leading procurement, inventory control, &strategic planning.▪ Researched and negotiated vendor contracts & established relationships with key industry participants.▪ Developed the company’s sales & marketing campaigns, business strategies and tactical execution across all retailoutlets as well as facilitating the training and onboarding of new business accounts.▪ Supervised all end-to-end stock management, including incoming inventory, merchandising shelves, andpreventing shrinkage.▪ Improved internal cash handling policies and procedures.▪ Profound knowledge of Point of Sale systems, visual merchandising, as well as sales reporting & strategies.▪ Experience in Consumer packaged goods (CPG), Business to Business (B2B), Direct to Consumer Goods(DTC), and Direct to Store Goods (DSD). Show less ▪ Supervised daily logistics operations such as routing, loading, and deployment.▪ Coordinated the packing of prepared meals, followed strict safety guidelines when transporting non-perishablefoods, and implemented customer service practices while ensuring quality control of items prior to delivery witha 99% accuracy rate.▪ Trained, supervised, and managed a team of 20+ drivers delivering 25k meals weekly to customers in a timelymanner, with a 99.5% on-time delivery rate, covering 3 states including the metropolitan area, in a safe andresponsible manner, receiving outstanding comments from customers regarding excellent service.▪ Trained new employees on delivery operations, standards, and practices.▪ Experience in an industrial manufacturing environment with consumer packaged goods (CPG).▪ Experience using Customer relationship management (CRM) systems. Show less

  • Business / Data Analyst

    Jul 2022 - now

  • Director of Retail Operations

    May 2020 - now

  • Logistics Associate

    Jan 2019 - May 2020

  • Delivery Manager

    May 2016 - Jan 2019

  • Delivery Driver

    Mar 2015 - May 2016
• 

  Eat Poke Bro, LLC

  May 2016 - Sept 2018

  General Manager

  • Managed all day-to-day operations of 2 brick-and-mortar storefronts including supervising, training, scheduling, & ordering, in addition to running social media accounts, marketing campaigns, & fulfilling daily cash deposits exceeding $20,000 on a weekly basis.• Managed all day-to-day operations of restaurant• Responsible for all sourcing and buying of raw goods as well as processed goods• Was responsible for managing, supervising, scheduling, inventory management, & training employees. • Worked to improve & achieve highest standards in the customer’s & employee’s experience. Show less