Peter Hamner

Peter Hamner

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  • Timeline

  • About me

    Database Engineer at Booz Allen Hamilton

  • Education

    • Virginia Tech

      1992 - 1995
      BS Wood Science and Forest Products
    • University of Kentucky

      1996 - 1998
      MS Forestry
    • Virginia Western Community College

      2013 - 2017
      Associate of Applied Science Information Systems Technology

      Activities and Societies: Microsoft Technology Associate (MTA): Database Fundamentals Microsoft Technology Associate (MTA): Networking Fundamentals Adobe Certified Associate: Web Communication using Adobe Dreamweaver CS6 The AAS major in Information Systems Technology is designed to prepare students for entry-level positions in Information Technology fields and to update the technical knowledge of returning professionals. The general AAS degree is for students that want a broad knowledge of all aspects of the Information Technology field.

  • Experience

    • Virginia Tech

      Jan 2001 - Jul 2010
      • Project Associate

        Aug 2009 - Jul 2010
      • Research Associate

        Jan 2001 - Jul 2009
    • Conway & Robison

      Aug 2009 - Oct 2012
      Project Manager
    • Timber Product Inspection

      Oct 2012 - Feb 2013
      Field Representative
    • Feeding Southwest Virginia

      Jun 2014 - Jul 2017
      IT Associate

      The mission of the IT department at Feeding America Southwest Virginia (one of over 200 Feeding America affiliated food banks across the country) is to utilize information systems and technology to facilitate, improve, and expedite this organization's efforts to feed the hungry across a span of 26 counties and 9 cities throughout southwestern Virginia. In cooperation with our national office in Chicago, we operate a complex Microsoft Dynamics NAV based database to maintain records, track activity, analyze trends, and generate reports regarding all aspects of our service area (agencies, customers, donors, food items, locations, etc.). We also manage and operate independent databases to track large volumes of both volunteers and donations. In addition, our IT department is responsible for a variety of complex telecommunication systems including LAN/WLAN networks, Microsoft Exchange and cellular communication systems, and software and technical training and support. Show less

    • PowerSchool

      May 2018 - Sept 2019
      Associate Technical Support Engineer

      For a year and a half, I served as an Associate Technical Support Engineer at PowerSchool, a leading K-12 education technology company. My role in support of their Student Information System (SIS) platform was to answer, evaluate, and prioritized incoming telephone, email, and chat-based requests for assistance from end users designated as technical contacts at their school districts experiencing problems with hardware, software, networking and other computer related technologies. My job was to recognize problems, conduct research, provide resolutions and follow up with customers as needed, as well as to escalate more complex cases to the appropriate team. I was a top performer on my team averaging over 12 closed cases per day (CPD) with an above 95% customer satisfaction (CSAT) rating. Show less

    • Booz Allen Hamilton

      Sept 2019 - now
      Database Engineer

      As a DBA, my main focus is to design, implement, manage, and sustain databases and data delivery systems. I am responsible for the day-to-day operations for data input and extraction methods used to interface with legacy systems capable of supporting modern web services. I also provide ad-hoc reporting services as needed to support mission critical analysis of historical and operational data sets.

  • Licenses & Certifications

    • Adobe Certified Associate: Web Communication using Adobe Dreamweaver CS6

      Adobe
    • Microsoft Technology Associate (MTA): Networking Fundamentals

      Microsoft
      Apr 2013
    • Microsoft Technology Associate (MTA): Database Fundamentals

      Microsoft
      Apr 2013