
Sarah Gayle
PA/Administrator

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About me
Office Manager at Icertis | Expertise in Office / Facilities Management & Health & Safety
Education

Reading College
1994 - 1997Travel and Tourism
Ryeish Green
1989 - 1994
Experience

Various
Nov 1998 - Dec 2005PA/AdministratorResponsible for general administrative/PA duties throughout my various roles.

Reading Borough Council
Jan 2006 - Apr 2015Business Support Team ManagerSummary:Supervised administrative teams providing support to multiple locality teams across three offices, encompassing over 100 employees, to ensure effective support services. Managed a team of 6 Business Support Administrators.Key Responsibilities:• Developed and monitored support service systems and procedures.• Maintained records and ensured compliance with financial transactions.• Upheld standards and protocols to ensure efficient operations.• Conducted 1:1 supervision for direct reports and oversaw supplier contracts. Show less

Weightmans
May 2015 - Aug 2017Office ManagerSummary:Directed facilities management operations across multiple London offices, overseeing 150+ employees to ensure compliance and operational efficiency. Managed a team of 7 facilities assistants and one receptionist.Key Responsibilities:• Ensured compliance with Information Security, Health & Safety, and Business Continuity standards.• Developed and maintained documented processes while leading a team of facilities assistants.• Managed financial operations, provided diary management support for senior partners, and coordinated travel arrangements. Show less

Pictet Asset Management
Aug 2017 - Aug 2018Office Services ManagerSummary:Managed office administration across two locations with over 1000 employees, ensuring efficient operations. Supervised a team of 5 employees, including business administrators.Key Responsibilities:• Supervised post room and print room staff to ensure smooth operations.• Supported recruitment and selection processes as needed.• Maintained and updated administrative systems and procedures.• Provided monthly budget and management information reports to the Head of Operations.• Collaborated with IT and HR departments to address operational needs. Show less

Zellis
Dec 2018 - May 2019Office Manager / PASummary:Provided rapid and efficient support to senior directors and the CEO, ensuring effective management of the London office, overseeing a team of 50+ employees, including both office-based and remote workers.Key Responsibilities:• Oversaw and organized senior leadership's calendars and email communications.• Implemented and upheld administrative systems and procedures, improving office efficiency.• Managed travel logistics, accommodation bookings, expense reconciliation, and event coordination.• Served as the main point of contact for new and existing employees, providing necessary support.• Fostered communication with suppliers and stakeholders, ensuring seamless business operations. Show less

CG Builders
Jun 2019 - Mar 2021Operations ManagerSummary:Provided personalized administrative support to the CEO, ensuring smooth operational functions.Key Responsibilities:• Managed CEO's schedules, emails, and handled new contract requests efficiently.• Maintained an updated inventory list for stock and work equipment.• Implemented statutory compliance measures such as Health and Safety and Business Continuity (Covid-19) protocols.• Maintained accurate financial documentation, including expenses and invoices, using Quickbooks.• Maintained contracts and quotes for contractor jobs.• Prepared comprehensive Risk Assessments and Method Statements (RAMS) for contractors attending the site. Show less

Stibo Systems
Apr 2021 - May 2024Office ManagerSummary:Provided extensive administrative assistance to the VP EMEA Professional Service / Country Manager for UK&I while overseeing operational tasks within the UK, which encompassed 45 employees, comprising both office-based and remote workers. Additionally, contributed as part of the global team supporting other offices.Key Responsibilities:• Provided administrative support to the VP for Professional Services / Country Manager, including preparing PowerPoint presentations, managing monthly financial reporting, and handling diary management.• Ensured compliance with data protection laws and managed effective document management covering Information Security, Health and Safety, and Business Continuity.• Played a pivotal role in establishing a new UK office location, including budget-based tendering and proposal presentations.• Served as the primary contact for new employee onboarding processes.• Organized monthly knowledge-sharing sessions for the UK team and coordinated various events.• Identified training needs and conducted assessments of Health and Safety risks, developing and compiling necessary policies.• Managed financial reporting, supplier contracts, and procurement processes.• Served as the Corporate Social Responsibility (CSR) Ambassador for the UK team, attending monthly meetings with global ambassadors to discuss initiatives and ideas, and planning volunteering days as well as charity and fundraising events, both for the UK and globally.• Served as the initial point of contact for IT-related issues and oversaw supplier tender processes, engaging with various stakeholders. Show less

Open Cosmos
Jul 2024 - Dec 2024Office Manager
Icertis
Jan 2025 - nowOffice Manager
Licenses & Certifications

NVQ level 3 Business Administration
West Berkshire Training Consortium
NEBOSH National General Certificate in Occupational Health and Safety
Phoenix Health & Safety
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