Mohanad T Esmail

Experience

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  Johnson Controls

  Feb 2007 - Oct 2012

  Account Service Executive

  Service Account Executive• Managed and drove the contract management process for an account portfolio of $5M million in annual revenue (Operation Contracts).• Led service backlog and revenue tracker meetings with service agents and team leaders.• Supervised account management activities on designated contracts. (Service estimate, service delivery plan, client budget planning assistant, and client touch point visits). • Owned the renewal process for assigned accounts including the negotiation process. • Analyzed the financial health of assigned service contract and developed margin improvement plans. • Identified and escalated opportunities for process improvements to area management.[2008 – 2009] Project Manager • Developed RFPs and managed subcontractors’ activities during the development phase. • Developed a vendor selection process, interviewed vendors/subcontractors made recommendations. • Completed risk assessment, resource allocation, and implementation plans. • Reviewed tenders, final contracts, and written complete specifications and special Terms and Conditions. • Developed and maintained positive relationships with suppliers and subcontractors. • Acted as consultant to the project management team to help optimize the executed margin. Show less

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  Eco Dyno

  Feb 2014 - now

  Founder
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  Jawwy

  May 2015 - Dec 2016

  Sales Ops Fulfillment Manager

  · (Gate Keeper) Admin User and ADM system, Production Owner.· E-Store and Warehouse Stoke inventory Communicator.· Project manages the development of the event dual language websites, liaising with web developers, agencies and internal marketing, CRM and technical partners.· Manage the scheduling and execution of multiple – digital marketing across the show portfolio.· Assist in the content management & creative concepts for exhibition websites in English and Arabic.· To standardize processes to monitor and ensure e Store , website continuity across the events portfolio.· Develop and implement the short & long-term objectives and tactical plans for sales operation strategies.· Develop and implement new on-line initiatives.· Work collaboratively with project teams to drive coherent digital strategy and positioning across all the show.· Possess proven record of accomplishment developing and executing digital direct marketing campaigns end-to-end, from strategy development through execution and performance analysis that informs subsequent campaigns.· Enhance cross-sell and up-sell strategies across all customer contacts to increase customer satisfaction and to improve lifetime value.· Responsibility for departmental profitability and long-term business planning to achieve financial targets.· Involvement and execution of new business pitches.· Strategy planning and fulfillment of campaigns for assigned accounts.· Show less

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  Czech Rehabilitation Center

  Jan 2016 - May 2017

  Sr. Marketing Manager

  Managed the execution of marketing communications. · PR strategies and strategic alliances for Health Care specializing in Special Needs. · Supervised direct mail campaign. · Analyzed source reports and controlled advertising budget. · Wrote copy for promotional literature, brochures, press releases, and newsletters. · Led client Networking Group. · Managed two direct reports. · Reported to Vice President.· Developed and filled company's first ever in-house marketing and advertising function.· Project managed the design of a new CRM process, incorporating an online client satisfaction survey.· Planned and directed various Mid-scale events with more than 50guests in attendance.· Optimized public relations between APGW and clients by facilitating the Network Atrium networking group for clients.· Initiated a fundraising campaign to raise money for the Special Needy.Conduct Market Research· Obtaining market research such as current trends in their niche and the needs and desires of consumers.· This allows the Senior Marketing Manager to create a target audience and build campaigns and promotions aimed at this group of customers. · Analyzing business reports and conducting surveys or focus group.· Planning and implementing marketing strategies.· Include creating or altering brand images, reaching out to a new target audience.· Assist in the creative portion of the process, organize appropriate teams to perform each duty and then oversee their progress to ensure the strategies are successfully rolled out.Conduct Performance Analysis· Analyze the marketing team and any other department teams they may work with.· Offer assistance and their expertise to any staff that is struggling or falling behind.· Analyze their campaigns to determine if they are successful Show less

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  Trend International ترند انترناشونال

  Aug 2017 - Feb 2018

  Chief Sales Officer (CSO).

  · Order Cycle + Reporting P, create OMS System · Delivery Cycle & Reporting P, Set up Rules and Reg.· CRM Cycle & Reporting P, SLA Set Up· Social Media Cycle & Reporting P, Should Have An Interact With the End User· Dealers Contracts & Reporting P, To Add Share Marketing Materials in POS.· Sales Reps Road Map & pipeline, Tracking System and KPI Set up & Dead Lines Setup.· Dealer Help Disc , Activations And Deactivation· E-Mails, · Company ID· Unify and officiate Two Videos in How the Customer will benefit from us for the Sales reps & as a Training Materials.· Social and YouTube Acc Links Through a generated or Arial SMS to increase our viewers in social media creates audience so they follow the indirect Marketing options.· Officiate across sales team new data entry process and raise issues.· E store Terms and conditions & CR the function of C&C to.· Outdoor Marketing Plan.· Back logs Data Collections and outstanding’s Fulfillment, To Share across the Marketing EXP so they includes it in their daily field program. · POLICY Set Up, Officiates the Trend Policy.· Delivery App Business requirements & Rules Setup.· Vendor App Business requirements & Rules Setup.· User Policies Setup.· O.C’s & Business rules setup.· Designed PG4 Admin ERP System to suite Trend Business Environments. Show less

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  Dhahran Techno Valley - DTVC

  Mar 2018 - Nov 2018

  Project Consultant
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  Braira Hotels & Resorts

  Nov 2018 - May 2020

  Marketing Director

  People Leadership Skills. Train and guide marketing department personnel in the performance of their duties as to specific position responsibilities, performance techniques, reporting procedures, etc.. Conduct performance evaluations and follow up with Marketing department personnel.. Ability to build a positive working environment.Maximize Revenue. Monitor competitive hotels to ensure continual market share improvement.. Monitor and identify current and future business trends to ensure profitable sales in periods of low and high demand.. Review and monitor competitive hotels. Ability to understand the different needs of market segments and implement strategies to maximize profitability.. Analyse the Hotel's capabilities and identify the direct sales, advertising, and public relations programs necessary to attract complementary sources of business.. Prepare, monitor and control the annual advertising and business promotion (A&BP) budget.Promotions - Advertising - PR. Develop special promotional programs to stimulate trial and generate revenue.. Direct and manage the hotel’s utilization of emerging social media tools ie twitter, blogs, Facebook, Linkedin (and online reviews) ie trip advisor.. Participate in the development of collateral and ensure standards are maintained.. Work with the Public Relations to ensure that receives maximum exposure in appropriate media.. Provide guidance to ensure favourable attitudes toward guests.. Report to the General Manager and Home Office any significant activity with which the hotel may wish to become involved.. Develop the advertising and business promotion budget in conjunction with the Annual Plan.Business Involvement. To be directly involved in forecasting and continuously be aware of current and forecasted financial/business performance.. Analyse financial/business performance vs forecasts/budget and make the required changes if necessary.. Understand, maximise use of, and control A& BP budget. Show less