Andrew Struik

Experience

• 

  GoDaddy.com

  May 2013 - Sept 2014

  Marketing/Advertising–Intern

  GoDaddy Story:I started out within the Customer and Partner Training department where I interned for the summer of 2013. I then transitioned over to the Advocacy Department and worked the entire school year as their intern. Upon the completion of the Advocacy internship I then accepted a new internship within Branding Department for the summer of 2014. Marketing/Advertising Internship – May 2013-Sep2014Godaddy.com, Hiawatha IowaTV Branding Department, with tasks that included:-Marketing research-Reporting-Post logs-Traffic reports-Paying Invoices-using internal data bases to upload and motorinformation-Reviewed opportunities sent to GoDaddy-Worked closely with TV networks to complete tasks-I analized data to track spend and stay on top of budgetAdvocacy department, with tasks that include:-Reporting and tracking information (Zuberance, Bizaar voice, and internal databases)-Manager of facebook moderation survey results-Refer a Friend campaign admin -Survey development-Assisted Social Media with campaigns and advertising-Management of new campaigns-Marketing research GoDaddy Local department (Customer and Partner Training), with tasks that include: -Trained and taught GoDaddy customers how to use their products-Developed ideas, campaigns, and marketing strategies to use on college campuses-Marketing research-Reporting and tracking-Helped start this departmentHuman resources, with tasks that include:-Assisted in the help of meetings for the internship program-Planned and participated in intern events-Participated in GoDaddy Hackathon-Traveled to Arizona to attend events and meetings Show less

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  GoDaddy

  Jan 2015 - Mar 2016

  Internet Sales Consultant

  Internet Sales and Support • Strong understanding of GoDaddy products, how they work, and who the GoDaddy customer is• Team number reporting, daily emails on inbound updates, and helped with running team meetings • The ability to multitask efficiently • A strong understanding of how the internet works, runs, and operates• A strong understand Wordpress, hosting, O365, GoDaddy Website Tools, and how domains function • Consistently in the top 10% of reps with RPR of 1K or more, and an average customer service score of 8.5/10 or greater. • Front of Site Chat Support Show less

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  Wells Fargo

  Mar 2016 - Aug 2017

  Mortgage Claims Analyst II

  • Daily management of up to 40 properties with total value ranging between half a million to a million dollars • Extremely high level of detail used to submit every loan for audit due to pass fail practices • Responsible for analyzing, reviewing, and submitting claims to receive reimbursement of the principle interest and other expenses in accordance to agency, investor, and insurer regulations • Communication with attorney and cross department teams • Extensive investigation, reviewing, and analysis of bills, vendor websites, attorney communication websites, Part A Queue, MSP, and other internal Wells Fargo resources in-order to convey all loans • Extensive use of procedures and following guidelines• Understanding of the FHA foreclosure process • Extensive use of Microsoft Excel and Word to review the individual queue, quality and other Part A reporting and documentation Show less

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  SHAZAM Network - ITS, Inc.

  Aug 2017 - Sept 2021

  Project Manager II - EFTI Implementation

  Project Manager I and II - EFT-Issuing August 2017 – Present SHAZAM – Software and information technology company specializing as a debit network (EFT), processor, and core provider for financial institutions. • Responsible for planning, organizing, leading, and monitoring the project lifecycle. • Ability to manage 50 to 100 simultaneously open projects with scopes ranging from 4 weeks to over 12 months. • Responsible for the implementation of the financial institutions onto the SHAZAM Network by coordinating and assigning projects and tasks to IT, Corporate Security, Marketing, Finance, QA, and many other departments throughout SHAZAM. • Ability to read and run SQL scrips with production support and the IT team.• Quality of 98% or higher for the past 3+ years. • Responsible for training new hires and onboarding them onto SHAZAM. • The lead on implementing new and changing setups and technology for my team. • Team subject matter expert on Web Services (WSP) and Application Programming Interface (API) integration. • Creator, designer, and coder for EFTI Excel forms used by the company, using Visual Basics (VBA) and other Excel formatting tools. • Template builder, and project plan creator in our Oracle Siebel software for my department.• One of the Analyst that sits on the corporate projects as one of the voices for my project management team.• Build and lead efforts on efficiency and better practices for my team by revamping and updating our procedures, forms, systems, and project templates. Show less

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  Avetta

  Sept 2021 - now

  Senior Project Manager

  •Project Manager, QHSE Operations: as a Project Manager for QHSE Operations, I am responsible for managing and driving the execution of key projects for the supplier organization, including initiatives & the adoption of new technologies to automate & simplify processes. My key responsibilities & accomplishments include:•Project Management & Optimization: Led multiple projects aimed at optimizing software for both customers and internal users. This included initiatives such as software updates, API and AI development/integration, stakeholder training on enhancements, project template creation, and operational improvements.•Business Analysis & System Improvement: Conducted in-depth business analysis to identify and address system bugs, issues, and enhancements within the Avetta platform, Salesforce, and other team tools. Supported the QHSE Team in developing dashboards and reports to track and measure QA and support KPIs.•Documentation & Knowledge Management: Developed, authored, and implemented Standard Operating Procedures and Work Instructions for a team of 100+ employees. Created and maintained comprehensive project documentation, including spreadsheets, diagrams, and process maps. Managed and updated knowledge articles to document new system processes.•Stakeholder Engagement & Reporting: Delivered consistent reporting of project progress to key stakeholders, highlighted potential roadblocks, & ensured project alignment through regular stakeholder meetings. Coordinated internal resources and third-party vendors for successful project execution.•Data Analysis & Projections: Utilized analytical tools to track project progress, make projections, and decide on data analysis techniques. Researched and leveraged new data tools as needed.•Adaptability & Industry Expertise: Demonstrated the ability to rapidly adapt to changes in environment and priorities. Cultivated a strong understanding of the QHSE industry, contributing to strategic operational improvements. Show less