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Elsie Onyango

Elsie Onyango

Intern

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location of Elsie OnyangoKenya

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  • Timeline

  • About me

    Innovator at National Bank of Kenya

  • Education

    • Jomo Kenyatta University of Agriculture and Technology

      2010 - 2015
      Bachelor of Science (BSc) Telecommunications Engineering Second Class Honors

  • Experience

    • Dewcis Solutions Ltd

      Feb 2013 - Apr 2013
      Intern

      Trouble shooting network settings and setting up IP Addresses, Installing a LAN Ethernet cable, Take equipment audit at various client sites, Preventive Maintenance

    • Dewcis Solutions Ltd

      Feb 2014 - Apr 2014
      Intern

      How to clean a laptop, Configuring and delivering computers to the clients, Retrieval of faulty computers from client sites and replacing them with new non-faulty ones

    • Safaricom

      Jun 2015 - Sept 2015
      Intern

      SIM Card Management, Network Management, Testing and Launching of LTE Services in partner networks outside Kenya

    • Brand Kenya Board

      Jan 2016 - May 2016
      Intern

      IT Hardware Support ExperienceInstallation, Configuring and Troubleshooting of devices such as Servers, PC’s, Printers and Scanners, Installation of Conference Facilities, Installation and Troubleshooting of Multifunctional printers IT Software Support ExperienceInstallation of Operating Systems (Windows 7), Application Systems (MS office 2007/2010/2013), Password Resets (Windows Account, Email, ERP System), Account Creations (Windows Account, Email), Account Terminations (Windows Account, Email)Networking - Termination of the UTP cables, Device Configuration, The Management of the Data Centre, Switches, Network Infrastructure & PBX Avaya services (WAN, Firewall, Air Conditioners and Cisco Switches)Formulate and implement ICT departmental documents including Quality Management System Manuals, ICT Policies Standards and Procedures such as E-Waste Disposal Policy, ICT Security Policy and Disaster Recovery Show less

    • National Bank of Kenya

      Oct 2016 - Nov 2017
      Account Operations Analyst

      Perform quality assurance to ensure compliance with Bank’s KYC and AML policy through: checking documents received for processing, customer name and identification screening before on boarding, update customer data, update customer signature and photoMake static data amendments as requested by the customer or bank: unblocking block amounts, adjust frequency and mode of account statement settings, close accounts and activate dormant accountsAdjust account status as per customer or bank requests: insert account rights indicators (block and unblock accounts), stop cheques, waive or un waive fees, account limitsReconcile work received with daily reports for dormant accounts activated, cheques stopped closed accounts, signature/photo update and customer personal data update Show less

    • National Bank of Kenya

      Apr 2018 - Apr 2020
      Innovator

    • National Bank of Kenya

      Jun 2020 - Dec 2020
      Shared Services Analyst

    • Equity Bank Limited

      Jan 2021 - now
      Innovation and Research Analyst

  • Licenses & Certifications

    • IBM Blockchain Essentials

      IBM
      Nov 2018