
Steven Morton
R&D, Engineering, Customer Support Professional

Connect with Steven Morton to Send Message
Connect
Connect with Steven Morton to Send Message
ConnectTimeline
About me
Logistics Team Member, Process Engineer, Electronics/Mechanical Support
Education

ITT Technical Institute
1992 - 1995Associate's Degree Electrical, Electronic, Mechanical, and Communications Engineering Technology 3.8AS degree In Mechanical EngineeringAS degree in Electronic Engineering

Monte Vista High School
1989 - 1992High School College Prep, ROP Auto, ASE License Bar 90, FCC Communication License's - KE6# 3.8
Experience

Hitec RCD USA
Jun 1993 - May 2007R&D, Engineering, Customer Support ProfessionalDeveloped and designed “Radio Control Systems”, “Servos”, “Receivers”, “Transmitters”,“Speed-Controllers” and “Charger” products for distributors. Proficient electromechanicalengineer in the design requirements/specifications and interface in the manufacturing and developing of new electrical products to market, such as: Robonova-1 Humanoid Robot Kits, etc. Designed, tested electronic component devices and monitored “turn-key” customer systems forprivate (OEM) sector markets. Supported FCC “type-acceptance” approvals. Assisted in theimplementation of new design product integrations and applied schematic trace updates for related design issues on multi-layered boards. Proficient in interpreting and reviewing electronic schematics and “Bill of Materials (BOMs) for standard compliance. Identified, created and implemented processes in support of “Return Merchandise Authorization” (RMA's) and served as the customer’s primary interface. Performed failure analysis on product returns. Developed and maintained various metrics (i.e., Prato, excel time-lines, etc.) for process improvements. Show less

Quake Global
May 2007 - Jul 2012Engineering/QA TechnicianResponsible for the planning (R&D), development and implementation of M2M “turn-key” implementation projects for global market customer-base. Responsible for the leadership, direction, overall training, mentoring, technical oversight and supervision to technicians/operations staff engaged in engineering, planning, designing and documentation in accordance to management processes. Developed and designed “Orbcomm”, “Global Star” and “Iridium” based modems to track private and government (DoD) customer assets, (i.e., heavy equipment; aviation; maritime; trucking; rail; utilities “electrical/oil/gas”); and monitored/controlled M2M GSM communicators for multiple satellite and terrestrial networks. Supported FCC “type-acceptance” approvals for international hardware license agreements for customers, such as: Hyundai; Hitachi; Komatsu; Caterpillar; and Volvo Trucking. Conducted weekly MRB project status meetings. Updated/tracked overall weekly logistical details, documentation and progress results. Developed and maintained various metrics (i.e., Prato, excel time-times, etc.) for process improvements. Responsible for ISO/TUV department audit certifications. Performed component engineering (hardware) testing in support of R&D, production, and “New Products Integration” (NPI), and served as QA design inspector for product prototyping and documentation. Skilled in manufacturing quality under the IPCA requirements and SMT assembly. Interpreted and reviewed electronic schematics and “Bill of Materials (BOMs) for accuracy and standard compliance. Certified in ISO 9001; ISO 14001 Quality Systems. Show less

Cubic Mission & Performance Solutions
Aug 2012 - Sept 2012Engineering Trainer (Contracted)Ensured products were produced in accordance with released documentation and consistent with industry quality standards. Assisted with Engineering Release Orders, Engineering Change Order, reviewed, revised and implemented production operational procedure manuals. Wrote functionality updates in manuals for testing hardware and software.

JB Engineering Services
Sept 2012 - May 2013Field Service Engineer (Contracted) Petco ParkEngaged in engineering, planning, design and implementation of mechanical systems in support of facilities operations management at Petco Park. Assisted in the implementation of new design integration's and enhancement processes. Worked with Hines Systems Management.

Indyme Solutions
May 2013 - Mar 2014Engineering Technician III (Contracted)Performed operational/functional RF testing, troubleshooting and debugging assemblies, sub-assemblies and systems to isolate faults and determined remedies for malfunctions. Performed repairs on defective equipment at a component and board level. Ensured products were produced in accordance with released documentation and consistent with industry quality standards. Assisted with Engineering Release Orders, Engineering Change Order (ECO), reviewed, revised and implemented production operational procedure manuals. Proficient with JTAG programming, and Labview software. Assisted cross-functional teams in analyzing and resolving RF product issues. Analyzed and reported Contract Manufacture’s (CM) product failure trends. Supported RF ATE operational tests and fault isolation on customer systems and equipment to insure conformance of its equipment/hardware; such as: Home Depot, Lowes, Walgreens, Target, Dick’s Sporting Goods, BevMo, and Safeway (Vons). Show less

JB Engineering Services
Mar 2014 - Mar 2015Field Service (Contracted) Petco ParkEngaged in engineering, planning, design and implementation of mechanical systems in support of facilities operations management at Petco Park. Assisted in the implementation of new design integration's and enhancement processes. Worked with Hines Systems Management.

Quake Global
Mar 2015 - Jun 2016Process EngineerResponsible for process planning (RMA Returns, Production, and Manufacturing), development and implementation of M2M “turn-key” projects for global market customer-base. Responsible for the leadership, direction, overall training, mentoring, technical oversight and supervision to technicians/operations staff engaged in engineering, planning, designing and documentation in accordance to management processes. Developed and designed “Orbcomm”, “Global Star” and “Iridium” based modems to track private and government (DoD) customer assets, (i.e., heavy equipment; aviation; maritime; trucking; rail; utilities “electrical/oil/gas”); and monitored/controlled M2M GSM communicators for multiple satellite and terrestrial networks. Supported FCC “type-acceptance” approvals for international hardware license agreements for customers, such as: Hyundai; Hitachi; Komatsu; Caterpillar; and Volvo Trucking. Conducted weekly MRB project status meetings. Updated/tracked overall weekly logistical details, documentation and progress results. Developed and maintained various metrics (i.e., Prato, excel time-times, etc.) for process improvements. Responsible for ISO/TUV department audit certifications. Performed component engineering (hardware) testing in support of R&D, production, and “New Products Integration” (NPI), and served as QA design inspector for product prototyping and documentation. Skilled in manufacturing quality under the IPCA requirements and SMT assembly. Interpreted and reviewed electronic schematics and “Bill of Materials (BOMs) for accuracy and standard compliance. Certified in ISO 9001; ISO 14001 Quality Systems Show less

JBSS Engineering Services
Jun 2016 - Nov 2018Senior Field Service Engineer - Petco ParkField Service (Contracted)LocationGreater San Diego Area Engaged in engineering, planning, design and implementation of mechanical systems in support of facilities operations management at Petco Park. Assisted in the implementation of new design integration's and enhancement processes. Worked with Hines Systems Management.

Juiced Bikes
Nov 2018 - Jul 2022Electronic Engineering Service Manager - Repair Processes, Support, R&D, QA/QC, RMA’sElectronic Engineering Service Manager, Juicedbikes “Electronic Bicycle Company. Tested and reported all new to market, first article, R&D, and returned electronic RMA’s/Items, validating testing. Starting with Lithium Batteries, 48Volt systems to 60Volt systems. Tested all BMS's for accurate Input/output data and charging levels. Tested and checked all DC/AC Converters/controllers for software code verification, bike data compliance. AC Motor checked QA/QC on each. Tested/checked all wiring, schematics on each build such as: electronic brakes, Throttle control, LCD configuration, lighting and accessory connections. Matrixes, compiled, systems data for all QA/QC issues. Used most Office spreadsheets, ERP systems. RMAs reported day-to-day directly to headquarters and CEO. Kept up with old/new trends. All issues were documented, pictures taken, for visual inspections/interpretation. Wrote the procedures for each test type. Electronics, software, and data. As an Engineer, was focused on the competition of e-bikes brought to market, or a direct comparison to our ebikes. These questions would often come up, helped with customer relation to understand differences. If new issues arise, would report to our CS teams. Showed as a group, so they could see first-hand. Trained all new members of the CS team during the work week, wore multiple hats each day, depending on support, or where additional work was needed. Spent quality time with each member of CS, taking notes, testing/checking products. It helped our support team get up to speed and see it visually. Had meetings with Directors of each team to informed of issues, trends. Warranty and Non-warranty were also noted/checked during incoming inspections to understand the milage, damages, updated matrixes for each Items by SN#’s, or date purchased. Was responsible for all MSDS sheets. Passed all multiple tests for handling Lithium, shipping, contaminated spills and processes. Show less

FLX Bike
Jan 2023 - nowLogistics Team Member, Process Engineer, Electronics/Mechanical SupportWorking with an Awesome Team at FLX High-End Quality E-bikes, starting with Magura Electric Braking Systems, Mid-drive, Bafang Motor Systems, Internal Intergraded Wiring Systems, Samsung Battery Packs, Shimano Parts, Full Carbon, Full Suspension Frames and 6061 Aircraft Grade Aluminum Frames, Full Color Bafang Matrix LCD Screens and Pro Controllers with minimal wiring and Hard-Lock Connectivity. No issues for Error Codes. Voltage ranges from 36v, 42v, 48v, and 52volt systems, to make it all happen! Show less
Licenses & Certifications

FCC License, General License
Federal Communications Commission
SDSU License Blimp Pilot for indoor Basketball
Federal Aviation Administration
Certified IPC Trainer (CIT)
IPC
CPR/AED adult, Pediatric, & infant Community /Workplace
EMS University
FedEx Hazardous Materials, US DOT 49CFR Part 172
FedExNov 2020
Recommendations

Sarah mauer
Dental Hygienist at Park DentalGreater Minneapolis-St. Paul Area
Michael james malette, phd
Founder - Global Connection Network, Inc.Consultation Services
Prakash sharma
Assistant team leadUdaipur, Rajasthan, India
Aloysius phang
Recruitment Consultant at Business Edge Personnel ServicesSingapore, Singapore
Brittany stephen
Business, Estate Planning & Unclaimed Property Attorney at Bailey Cavalieri LLCColumbus, Ohio, United States
Sakkeer hussain
3d visualizerAl Olaya, Riyadh, Saudi Arabia
Uma prakash
Learning and Development | | SHRM,CPD ,HRIC ,Certified corporate trainer and facilitator| Soft skill...India
Jun shi
Senior Quality Engineer at Toyota Motor CorporationAllen, Texas, United States
Kunal chakraborty
Technical Coordinator at Majid Al FuttaimWest Delhi, Delhi, India
Nandadeep pandharkar
Business Head @ Response Plus India P Ltd | Medical & Hospital | B2B Sales | 𝗔𝗺𝗯𝘂𝗹𝗮𝗻𝗰𝗲, 𝗠...Mumbai, Maharashtra, India
Mohammed al sherbaji
Director of Autos Company Ltd.London, England, United Kingdom
Nilesh dabholkar
Analyst - Equity Data Global Segment | Morningstar India | MMS FinanceMumbai, Maharashtra, India
Hailey ward
MMT, MT-BC, Business Owner, Singer-Songwriter, Certified Yoga TeacherPortland, Maine, United States
Osmar aldana tardo
Ingeniero Mecánico( Especialista en instalaciones de sistemas Mecánicos en Edificaciones)Holguín, Holguín, Cuba
Michael tavender
Office Leasing Manager at British LandUnited Kingdom
Lalith kumar s
Software EngineerChennai, Tamil Nadu, India
Vanessa dibujes
Director Of RehabilitationMiami-Fort Lauderdale Area
Miller huang
UX & Product DesignerTokyo, Japan
Vivek patel
Senior Java Developer at Jio | Java | Microservice | Spring | Spring Boot | Big Data | Kafka | Spark...Indore, Madhya Pradesh, India
Kirill shibanov
Software/Web DeveloperPrague Metropolitan Area
...