Chris Wheeler

Experience

• 

  AT&T

  Oct 2003 - now

  • -Grow AT&T business through training and mentoring sales associates; share best practices and conduct role-plays to ensure offers and/or promotions are flawlessly executed; customize and deliver training to fit the needs of each location.• -Analyze Customer Satisfaction reports for trends and tailor coaching to rectify shortcomings; ensure timely and appropriate resolution for any customer escalations.• -Meet with district manager regularly to attain buy-in on AT&T sales objectives. • -Ensure all locations are merchandised correctly and order/deliver any additional collateral and POP necessary.• -Use contests and frequent sales statistics updates to inspire competition between locations. Show less

  • Specialist Sales Executive

    Jul 2024 - now

  • Account Manager

    Jun 2021 - Jul 2024

  • Lead Internal Business Operations Consultant

    Apr 2021 - Jun 2021

  • Account Manager

    Mar 2013 - Apr 2021

  • National Retail Account Executive

    Mar 2008 - Mar 2013

  • AT&T Retail

    Oct 2003 - Mar 2008