
Renata Lopes
Sales and Key Account Manager

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About me
Product Manager | Business Growth | Casino Management | iGaming | Team Management | Sales Strategies | Strategic Marketing | Business Development | Digital Marketing | Market Entry Strategy
Education

Faculdade IBGEN - Instituto Brasileiro de Gestão de Negócios
2007 - 2012Degree Sales Management
EC English Language Centres
2019 - 2019Intermediary English as a Second or Foreign Language
FSG - Centro Universitário da Serra Gaúcha
2015 - 2016Master of Business Administration - MBA Strategic MarketingActivities and Societies: Grupo de Estudos
Experience

Giustinne Representações
Nov 2002 - Jun 2007Sales and Key Account ManagerManagement of goals, sales and strategies with the team of representatives. Direct sales and telephone sales. Account management and tracking orders with manufacturers.

Promob Software Solutions
Jun 2007 - Dec 2009Responsible for managing sales and relationship with specific customers. Project management, coordination, strategic planning, relationship management, negotiation, leadership and innovative development of opportunities. Lead prospection and attendance of active and inactive clients. Effective participation in trade events, fairs, and business rounds. Control and follow up of sales, creation of promotional campaigns for leads.
Key Account Manager
Jan 2008 - Dec 2009Sales Specialist
Jun 2007 - Jan 2008

Yoga Cinta Modeladora
Jan 2010 - Oct 2011Sales ManagerAs the head of Financial and Commercial Administration, I assumed a multifaceted role encompassing planning, organizing, monitoring, controlling, guiding, and leading the company's operations. My responsibilities extended to managing the sales team, setting and tracking goals, creating sales campaigns, and overseeing customer connections, consultations, and sales processes.I actively proposed and defined strategies and actions, ensuring the seamless implementation of processes, with a sharp focus on achieving desired outcomes. My leadership style involved directing actions to guarantee the fulfillment of results and fostering a results-driven culture within the organization. Show less

Deen Marketing Digital
Jun 2011 - Jun 2015Sales and Customer Service ManagerOutstanding performance as a Sales Specialist! From the very beginning of my career at the company, I demonstrated exceptional skills in acquiring and managing clients, resulting in more than 60 active B2B clients in the agency. My commitment to following internal and external strategies closely, coupled with excellent customer relationship management, enabled me to surpass the company's sales expectations consistently. I consistently offered new services and upgrades to clients, fostering long-term partnerships.My dedication to innovation, sales expertise, and customer-centric approach consistently contributed to the growth and success of the company. Show less

Conecta Serviços Empresariais
Jan 2015 - Jan 2017Sales & Marketing ManagementActively collaborated with over 20 companies, elevating their sales areas to new heights. Here are some remarkable examples of my achievements:▪ For a mineral water distributor, I spearheaded the market opening, securing partnerships with 2 major supermarket chains, and successfully attracting over 300 B2B customers.▪ At a shopping center in Caxias do Sul, I devised a sales strategy that resulted in the acquisition of more than 20 new clients for shop rentals.▪ I significantly expanded client communication, doubling the number of active clients and ensuring their long-term loyalty.▪ My in-company training initiatives led to the formation of successful sales teams and continuous tracking of sales evolution.▪ I actively participated in fairs, events, and lectures, sharing insights on innovation, marketing, and sales, which enriched my expertise and network.▪ Collaborating with digital marketing agencies, I formulated successful strategies and diligently monitored SEO performance to drive online growth. Show less

Focco Sistemas de Gestão S.A.
Feb 2017 - Jan 2019Sales RepresentativeAs a Sales Representative, I successfully utilized both inbound and outbound strategies to attract B2B clients. I actively participated in conferences and events, effectively presenting our products and connecting with potential customers. My contributions were significant in developing markets for two new segments of the company's operations, leading to the acquisition of over 100 new clients in less than a year. My dedication and expertise in sales & marketing played a vital role in driving business growth and expanding the company's customer base. Show less

Miller Distributors Ltd.
Mar 2019 - Aug 2019Visual MerchandiserMy primary responsibility was to strategically organize products within the store to optimize sales and deliver an exceptional shopping experience for customers. I took charge of ensuring that all products were visually appealing, accurately priced, and easily accessible to customers. My focus was on designing and implementing compelling product displays, utilizing attractive signage, and maximizing the store's layout to foster customer engagement and drive sales. Through my creativity and attention to detail, I played a crucial role in increasing revenue and creating a delightful shopping atmosphere for our valued customers. Show less

Evolution Gaming
Aug 2019 - Apr 2021Game PresenterPresentation, interaction and engagement with players ensuring a fair and transparent game.

Growth Gurus
Apr 2021 - Aug 2022Sales ManagerAs the driving force behind the company's success, I focused on planning, implementing, and executing the sales strategy. I developed innovative approaches to generate new business opportunities and fostered strong relationships with potential clients.Adept at communicating our unique benefits, I effectively converted prospects into loyal customers, driving substantial revenue growth. My dedication to excellence expanded our global reach and positioned the company as a prominent player in the market.With a relentless pursuit of success, I continuously exceeded targets and set new standards in sales performance. My unwavering commitment to excellence and customer satisfaction elevated the company's position, ensuring lasting success in a competitive landscape. Show less

GOAT Interactive
Aug 2022 - nowAs a casino manager, I am proud to lead many aspects of the casino's operations to deliver an exceptional and exciting experience for our valued customers. By leading a highly motivated team of casino management professionals, I foster a collaborative work environment that emphasizes top-notch customer service and ongoing teamwork.Working closely with colleagues and senior management, my primary focus revolves around driving revenue growth through strategic initiatives. Simultaneously, I am vigilant in optimizing costs to ensure the financial stability and sustained success of the casino. Show less Accountable for managing games roadmap and positioning. I used data-driven insights to optimize game success in individual markets. I successfully launched new games with well-planned strategies and analyzed game performance to maximize revenue. I also evaluated gaming campaigns to improve efficiency and collaborated with the Gaming and Promotions team to plan targeted promotions for specific markets. Building strong relationships with providers and partners contributed to a thriving gaming ecosystem. My strategic mindset and dedication drove positive results, contributing to the company's success in a competitive gaming landscape. Show less
Casino Manager
Jul 2023 - nowCasino Executive
Aug 2022 - Jul 2023
Licenses & Certifications

Masterclass Digital Marketing
RD StationSept 2020
Sales Performance
Fred GraefJun 2017
Social Media
AluraOct 2019
SEO
AluraOct 2019
Startup Weekend
TechstarsJun 2018
Disney Concepts for Customer Service Excellence
No Coração do ClienteApr 2018
Advanced Customer Service and Sales Certification
Faculdade IBGEN - Instituto Brasileiro de Gestão de NegóciosAug 2011
Project Management PMI
PMtech GroupJul 2009.webp)
Sales
Trino Polo (Polo de TI da Serra Gaúcha)Sept 2018
Game Presenter
Evolution GamingAug 2019
Volunteer Experience
Marketing
Issued by Mão Amiga on Jan 2014
Associated with Renata LopesField support
Issued by 48 hours out of the box on Oct 2018
Associated with Renata Lopes
Languages
- spSpanish
- itItalian
- poPortuguese
- enEnglish
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