Paula Bowler

Paula Bowler

Senior Customer Service Co-ordinator

Followers of Paula Bowler122 followers
location of Paula BowlerHolbeach Hurn, England, United Kingdom

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  • Timeline

  • About me

    C&M process coordinator for S4Hana implementation

  • Education

    • Windsor Girls School

      1983 - 1987
  • Experience

    • Berkeley Homes

      Jan 1997 - Dec 2000
      Senior Customer Service Co-ordinator

      Responsible for the customer service team, looking after a team of 8 service engineers and 4 office staff. Ensuring customers complaints were dealt with in a timely fashion and repairs carried out to a high standard.

    • Universal Document Management

      Jan 2001 - Dec 2008
      Account Manager

      Taking clients specifications, maintaining artwork databases, ensuring timescales were adhered to and projects finished on time. Dealing with individuals of all levels from SMEs to Large Businesses.

    • Breathe Print Management

      Jan 2009 - Jan 2012
      Account Manager

      Managing retail POS print campaigns, taking and understanding briefs from clients, negotiating costings and timescales with supplier. Also responsible for invoicing clients and payments to suppliers.

    • Perfetti Van Melle UK

      Feb 2013 - Mar 2025
      Customer Service and Logistics Manager

      Managing customers order, pricing, invoice queries, credit, returns, logistic planning, stock management, SAP key user,

    • Perfetti Van Melle

      Sept 2023 - now
      • Commerce & Marketing Process Coordinator

        Mar 2025 - now
      • Process Lead

        Sept 2023 - Mar 2025
  • Licenses & Certifications